I N S T A L L A T I O N, I N C A S E O F, D I F F I C U L T Y

I N S T A L L A T I O N

I N C A S E O F

D I F F I C U L T Y

RING SELECT

POWER

Telephone Line Cord

FOR TABLE/DESK INSTALLATION

Battery Installation (optional)

3 Connect the handset to the telephone.

Plug the coiled cord into the handset jack on the side of

	Reverse the Handset Tab
1	2	3

Figure 1	Figure 2	Figure 3	Figure 4
FOR WALL INSTALLATION		the tabs into the slots indicated. Push down on the large
		end of the base to lock it into place (Figure 2).

If this answering system does not work properly, try the following suggestions. If you’re still having di fficulty, call 1 800 222–3111.

No Dial Tone

•Make sure all plugs are connected properly. Check the line cord connections at the wall jack and at the telephone. Also check the coiled cord connections at both ends.

•Unplug the telephone and connect it to another wall jack. If you still have no dial tone, the problem is with your phone line.

•If the system is not connected to AC power and batteries are not installed, you will not hear a dial tone.

Call Cannot Be Dialed, or Is Dialed Slowly

If you have pulse dialing service, you cannot dial numbers with the dial mode set to tone. See the TELEPHONE OPERATION section of this manual to set the dial mode. Set the mode to pulse, then hang up and dial again.

If you have tone dialing service, you may be able to use either tone or pulse dialing mode. If you set the mode to tone, numbers are dialed much more quickly.

Problems with Message Window or Indicator Lights

•	Press Oto make sure the system is on.
•	Make sure all plugs are connected properly. Check the
	line cord connections at the wall jack and at the

Messages Are Incomplete

•The system can accept messages up to 3 minutes long. If a caller leaves a very long message, part of it might be lost when the system disconnects the call after

3 minutes.

•If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.

•If the system’s memory fills up during a message, the system stops recording and disconnects the call.

System Does Not Answer

After Correct Number of Rings

•If the Toll Saver feature is in operation, the number of rings changes from four to two when you have new messages waiting.

•In some cases, the system might be affected by the ringing system used by the local telephone company.

•If the system’s memory is full, or the system is off, the system answers after 10 rings.

System Does Not Respond to Remote Commands

• Make sure you are calling from a touch tone phone.

When you dial a number, you should hear tones. If you

hear clicks instead, the phone is not a touch tone

telephone.

• The answering system may not detect the Remote

Access Code while your announcement is playing. Try

waiting until the announcement is over before entering

1 Install the batteries (optional).

• Turn the unit upside down.

• Push in on the two tabs at the large end of the base, and

lift the base off the unit.

• Push in on the two tabs on the battery compartment

door, and remove it.

• Insert four AA batteries. Always use four new batteries.

• Replace the battery compartment door.

	the phone. Plug the other end of the coiled cord into the
	handset, then hang up.
4	Connect the line cord to a wall jack.
	Plug the free end of the line cord into a telephone wall jack.
	Make sure the cord snaps firmly into place.
5	Connect the power cord.

Use only the power cord supplied with your system. If you need a replacement cord,

1	Reverse the handset tab.
	(This tab holds the handset when you hang up.) Hold down
	the switchhook, and slide the tab up and out of its slot.
	Turn the tab so that the end with the “hook” is up . Then
	insert the tab back into its slot.
2	Remove the base.
	Push in on the two tabs at the large end of the base, and lift
	the base off the unit.

6	Connect the line cord to the telephone.
	Plug one end of the line cord into the jack labeled TEL
	LINE on the bottom of the phone (Figure 3).
7	Connect the line cord to the wall jack, and mount the
	phone on the wall.
	Plug the free end of the line cord into the modular wall
	jack. Make sure the cord snaps firmly into place. Place the
	phone on the wall jack mounting studs and pull down until

telephone. Make sure the power cord is securely

connected to both the answering system and an

electrical outlet not controlled by a wall switch.

Use only the power cord supplied with this product. For a replacement, contact 1 800 222–3111.

the code.

• There may be noise interference on the phone line you

are using. Press dial buttons firmly.

• Make sure you are entering your Remote Access Code

correctly.

• You might be calling from a phone that sends tones too

short for your answering system to detect.

• Reattach the base by inserting the tabs into the slots.

Push down on the large end of the base to lock it into

place. Make sure the larger end is toward the top of

the telephone. The telephone should sit flat on your

table or desk during use.

NOTE: The batteries provide backup power, allowing you to make calls in case of a power failure. When battery power is low, the LOW BATTERY light goes on. Replace the batteries promptly.

2Connect the line cord to the telephone.

Plug one end of the line cord into the jack labeled TEL LINE on the bottom of the telephone. Run the line cord through the channel on the bottom of the phone.

call 1 800 222–3111.

Fit the power cord behind the strain relief tab. Then, plug the smaller end of the power cord into the POWER jack on the back of the system. Plug the power cord into an electrical outlet that is not controlled by a light switch. (When you connect the system to power, the Message Window flashes CL to indicate you need to set the clock. See “Setting the Clock” in th eAnswering System Operation section of this manual.)

3 Install the batteries (optional).
• Push in on the two tabs on the battery compartment
	door, and remove it.
•	Insert four AA batteries. Always use four new batteries.
•	Replace the battery compartment door.

NOTE: The batteries provide backup power, allowing you to make calls in case of a power failure. When battery power is low, the LOW BATTERY light goes on. Replace the batteries promptly.

4Wrap the line cord around the posts on the inside of the base. Leave at least 3 inches free at each end of the line cord (Figure 1).

5Attach the base.

Turn the base so that the larger end of the base is toward the bottom of the telephone. Attach the base by inserting

	it is held securely (Figure 4).
8	Connect the handset to the telephone.
	Plug the coiled cord into the handset jack on the side of the
	phone. Plug the other end of the coiled cord into the
	handset, then hang up.
9	Connect the power cord.

Use only the power cord supplied with your system. If you need a replacement cord,

call 1 800 222–3111.

Plug the smaller end of the power cord into the POWER jack on the back of the system. Plug the power cord into an electrical outlet that is not controlled by a light switch. (When you connect the system to power, the Message Window flashes CL to indicate you need to set the clock. See “Setting the Clock” in th e Answering System Opera- tion section of this manual.)

Telephone Does Not Ring	Power Failure
• Make sure the RINGER switch is set in the LO or HI	• If you have installed batteries, you will be able to make
position.	calls in the event of a power failure.
• If there are several other telephones on the same line,	• If the system is disconnected from AC power
try disconnecting some of the other telephones.	answering system features will not operate. Your
Having too many telephones connected can create	announcement and messages are retained in memory
problems such as low ringer volume, or impaired	during a power failure, but you will need to reset the
sound quality during calls.	clock.
LOW BATTERY Light Is On	• The system operates in dial pulse mode during a power
LOW BATTERY Light Is On	failure, but returns to whatever dial mode setting you
• Make sure the batteries are correctly installed.	have selected when power is returned.

•If the light stays on, replace the batteries with 4 new ones.

User's Manual

for Tapeless Digital Answering System Telephone with Time/Day 1815

Fold open this manual for information about this telephone's installation and operation. Please read Part 1 —

Important Product Information,

included in this package.

Part 2

Printed in Mexico. 848229571 Issue 2AT&T

AT&T 1815 I N S T A L L A T I O N, I N C A S E O F, D I F F I C U L T Y, Users Manual, Part

Models: 1815