AT&T Door Phone Controller Maintenance

Table 7-1. Troubleshooting Procedures (Continued)

Trouble Possible Cause Possible Solution

Cannot open door remotely Improper wiring to existing door Verify all connections when

using either Remote Door strike device. May be caused connecting the door strike

Open Button or the Door by improper connection and use contacts on the AT&T Door

Code of NO (Normally-Open), NC Phone Controller to existing

(Normally Closed), and C door open buttons. Make sure

(Common) door latch relay of the following:

contacts, especially when

interfacing these contacts to 1. The NO and C contacts

existing door configurations. are connected in parallel to a

normally-open button.

2. The NC and C contacts

are connected in series to a

normally-open button.

Selected options are not Incorrect or inappropriate values Use Verify mode to confirm

operating as expected were entered. selected options without

changing the values.

Carefully consider the

“consequences” of options

chosen.

Maintenance

Periodic maintenance is not required.

Units requiring repair are returned to AT&T for service.

7-4 Troubleshooting and Maintenance

Contents

Main Page AT&T Door Phone Controller Compatibility Chart Application Notes (for Compatibility Chart) Application Notes (for Compatibility Chart) continued Contents 1 3 2 Introduction 4 Installation for Telephone Systems With Available 4-1 Dedicated Trunk Port 5Installation for Telephone Systems With Available 5-1 Station Port 6Installation for Telephone Systems Without Available 6-1 Dedicated Trunk or Station Port 7 Troubleshooting and Maintenance Page Figures Page Tables Page Using This Manual The AT&T Door Phone Controller Features Page Terms You Should Know Page Page Important Safety Instructions Page General Information Introduction Door Phone Controller Back Panel Connections WARNING: Figure 2-1. Door Phone Controller Back Panel Connections Prior To Installation AT&T Door Phone Controller Location Figure 2-2. Typical AT&T Door Phone Controller Installation 2-10 Installation Procedures Mounting Instructions Wall Mount Instructions IMPORTANT: WARNING: Figure 2-3. Mounting AT&T Door Phone Controller to Wall Connecting Door Speaker, Door Button, and Door Ajar Switch to the AT&T Door Phone Controller Remote Door Open Switch (optional) Figure 2-4. Connections for AT&T Door Phone Speaker, Door Button and Door Ajar Devices 2-14 Installation Procedures Figure 2-5. Connections for Remote Door Open Switch (optional) Electric Door Strike Plate Device (optional) Figure 2-6. Connections for Electric Door Strike Plate (optional) Auxiliary Alert Device (optional) Connecting Power Page Page Operation and Controls Information Door Ajar Function Speaker Volume Control Talk Back Volume Control Page Connecting the AT&T Door Phone Controller to Your Telephone Equipment Figure 2-9. Configuration of Telephone Equipment Flow Chart Page CAUTION: ON I Installation Home/Residential 3-3 Figure 3-1 Home/Residential DIP Switch Settings . AT&T DOOR PHONE CONTROLLER BACK PANEL OPTIONAL TO C.O. (Outside Line) Figure 3-2. Connecting AT&T Door Phone Controller to Standard Telephone Equipment 3-4 Installation Home/Residential Page Table 3-1. AT&T Door Phone Controller Option Selection Information Operation Basic Door Answer Function Answering a Call from the Door Speaker Calling the Door Speaker from Inside the Building Telephone Line In Use When Visitor Presses Door Speaker Button Page Page CAUTION: Figure 4-1. DIP Switch Setting for PBX with Dedicated Trunk Port AT&T DOOR PHONE CONTROLLER BACK PANEL TELEPHONE SYSTEM 4-4 Installation - Dedicated Trunk Port Figure 4-2a. Connecting Door Phone Controller to Standard Telephone Equipment Figure 4-2b. Ground Start Installations Page Page Operation Basic Door Answer Function Table 4-1. AT&T Door Phone Controller Option Selection Information Answering a Call From the Door Speaker Calling the Door Speaker Page CAUTION: Page TELEPHONE SYSTEM Page Page Table 5-1. AT&T Door Phone Controller Option Selection Information Operation Auxiliary Alert Mode Basic Door Answer Function Visitor Presses Door Speaker Button Answering a Call Sent From the Door Phone Calling the Door Speaker Ringdown Mode Basic Door Answer Function Page Page DIP Switch Selections Figure 6-1. DIP Switch Setting for PBX With Shared Trunk Port CAUTION: AT&T DOOR PHONE CONTROLLER BACK PANEL TELEPHONE SYSTEM Figure 6-2. Connecting the AT&T Door Phone Controller to a Telephone System With Shared Trunk Port 6-4 Installation - No Dedicated Trunk/Station Port Page Port Saver or Trunk Saver Mode Installation Port Saver Mode Trunk Saver Mode Table 6-1. AT&T Door Phone Controller Option Selection Information Operation Basic Door Answer Function Answering a Call From the Door Speaker Calling the Door Speaker From Inside the Building Telephone Line In Use When a Visitor Presses Door Speaker Button Telephone Line In Use With Door When a Call Arrives Placing a Call Through the C.O. From Inside Building Page Troubleshooting Procedures Table 7-1. Troubleshooting Procedures Page Table 7-1. Troubleshooting Procedures (Continued) Maintenance Appendix ADIP Switch Settings Setting the DIP Switch Positions Switch 1 Switch 2 Page Appendix B Option Selection Mode Definitions Page Appendix CSpecifications Electrical Standards Electrostatic Discharge Power Supply Page and Talk-Back Amplifier Mechanical Front Panel Back Panel Appendix DUsing the Door Phone Controller With An Answering Machine Installation Information Figure D-1. Installation Method Used For Answering Only Telephone Calls Figure D-2 Installation Method Used For Answering Both Door and Telephone Calls D-2 Using With an Answering Machine . Appendix EAuxiliary Alert Option Installation Instructions APPLICATION INFORMATION INSTALLATION HOW IT WORKS Page Figure E-1. Connections For Auxiliary Alert Device Appendix F FCC Regulations and Warranty FCC Regulations Pertaining to this Equipment FCC Regulations and Warranty F-1 FCC (PART 15) Radio Frequency Interference FCC (PART 68) F-2 FCC Regulations and Warranty 2. Information You May Need to Supply the Telephone Company Warranty Information Limited Warranty and Limitation of Liability Page AT&T Door Phone Controller Option Selection AT&T Door Phone Controller Switch 1 DIP Switch Settings CAUTION: Switch 2 Switch 3 Switch 4 Switch 5 Switch 6 Switch 7 Switch 8