Appendix
Troubleshooting
| • | Select channels four through 10 for your router (refer to |
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| the user’s manual of your router for more information). |
| • | If the other telephones in your home are having the |
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| same problem, the problem is in the wiring or local serv- |
|
| ice. Contact the local telephone company (charges may |
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| apply). |
| • | Do you have DSL service? If yes, you need to have a DSL |
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| filter installed at every telephone jack that has a tele- |
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| phone connected to it. Contact your DSL service provider |
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| for filter information. |
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|
I hear other | • | Disconnect the telephone base from the telephone jack. |
calls when using |
| Plug in a different telephone. If you still hear other calls, |
the telephone |
| the problem is probably in the wiring or local service. |
|
| Call your local telephone company. |
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|
|
My caller ID fea- | • | Caller ID is a subscription service. You must subscribe to |
tures are not work- |
| this service from your local telephone company for this |
ing properly |
| feature to work on your telephone. |
| • | The caller may not be calling from an area which sup- |
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| ports caller ID. |
| • | Both you and the caller’s telephone companies must use |
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| equipment which are compatible with caller ID service. |
| • | If you subscribe to DSL service, install a DSL filter to the |
|
| telephone line between the telephone base and the tel- |
|
| ephone line jack. Contact your DSL service provider for |
|
| filter information. |
|
|
|
The system does not receive caller ID or the system does not display caller ID during call waiting
•Make sure you subscribe to caller ID with call waiting features services provided by the local telephone com- pany.
•The caller may not be calling from an area which sup- ports caller ID.
•Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.
•If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the tel- ephone line jack. Contact your DSL service provider for filter information.
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