Appendix C

Troubleshooting

I cannot dial out.

First try all the suggestions in I cannot get a dial

 

 

tone, on the previous page.

 

Make sure you have a dial tone before dialing. The

 

 

cordless handset may take a second or two to find

 

 

the telephone base and produce a dial tone. This is

 

 

normal. Wait an extra second before dialing.

 

Eliminate any background noise. Noise from a

 

 

television, radio or other appliances may cause the

 

 

phone to not dial out properly. If you cannot

 

 

eliminate the background noise, first try muting the

 

 

cordless handset before dialing, or dialing from

 

 

another room in your home with less background

 

 

noise.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

My cordless handset isn’t performing normally.

Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different, working electrical outlet not controlled by a wall switch.

Move the cordless handset closer to the telephone base. You might have moved out of range.

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.

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AT&T EL51109 user manual Troubleshooting