91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 46

Appendix

In case of difficulty

Incomplete

• If a caller leaves a very long message, part of it may be lost when the

messages

system disconnects the call after 4 minutes.

 

• If the caller pauses for more than 7 seconds, the system stops record-

 

ing and disconnects the call.

 

• If the caller's voice is very soft, the system may stop recording and

 

disconnect the call.

 

• If the system’s memory becomes full during a message, the system

 

stops recording and disconnects the call.

 

 

Difficulty hear-

• Press VOLUME to increase speaker volume.

ing messages

 

System does not answer after correct number of rings

Make sure that the answering system is on.

If Toll Saver is activated, the number of rings changes to two when you have new messages (see page 33).

In some cases, the system may be affected by the ringing system used by the local telephone company.

If the memory is full or the system is off, the system will answer after 10 rings.

System does not respond to remote commands

Be sure to enter your Remote Access Code correctly (see pages 36-37).

Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.

There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly.

NOTE: The security number you enter will be applied to both mailboxes.

Announcement message is not clear

When you record your announcement, make sure you speak in a nor- mal tone of voice, about 9 inches from the base.

Make sure there is no “background” noise (TV, music, etc.) while you are recording.

You can record your announcement from the cordless handset if announcement is not clear.

46

Page 48
Image 48
AT&T EP5962 user manual Incomplete