Appendix I

Troubleshooting

Incomplete

If a caller leaves a very long message, part of it may be

messages.

 

lost when the system disconnects the call after four min-

 

 

utes.

 

If the caller pauses for longer than seven seconds, the

 

 

system stops recording and disconnects the call.

 

If the system’s memory becomes full during a message,

 

 

the system stops recording and disconnects the call.

 

If the caller's voice is very soft, the system may stop

 

 

recording and disconnects the call.

 

 

 

Difficulty hearing

Press VOLUME to increase speaker volume.

messages.

 

 

 

 

 

System does

Make sure that the answering system is on (see page

not answer after

 

43).

correct number

If toll saver is activated, the number of rings changes to

of rings.

 

two when you have new messages stored (see page 47).

 

 

 

If the memory is full or the system is off, the system will

 

 

answer after 10 rings.

 

 

 

System announc-

You need to reset the answering system clock (see page 42).

es “Time and day

 

 

not set.”

 

 

System does not respond to remote commands.

Make sure to enter your remote access code correctly (see page 53).

Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

There may be interference on the phone line you are using. Press dial pad keys firmly.

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AT&T SL87218 user manual Es Time and day Not set