Appendix I

Troubleshooting

The charge

Make sure the power and line cords are plugged in cor-

light is off.

 

rectly and securely.

 

Unplug the unit’s electrical power. Wait for 15 seconds,

 

 

then plug it back in. Allow up to one minute for the cord-

 

 

less handset and telephone base to reset.

 

Clean the cordless handset and telephone base charging

 

 

contacts each month using a pencil eraser or cloth.

 

 

 

My caller ID

Caller ID is a subscription service. You must subscribe to

isn’t working.

 

this service from your local telephone company for this

 

 

feature to work on your phone.

 

Your caller must be calling from an area that supports

 

 

caller ID.

 

Both you and your caller’s telephone companies must use

 

 

caller ID compatible equipment.

 

If you subscribe to high-speed Internet service (Digital

 

 

Subscriber Line - DSL) through your telephone lines, you

 

 

must install a DSL filter between the telephone base and

 

 

the telephone wall jack (page 6). The filter will prevent

 

 

noise and caller ID problems caused by DSL interference.

 

 

Please contact your DSL service provider for more infor-

 

 

mation about DSL filters.

 

 

 

System does

Make sure you subscribe to caller ID with call waiting

not receive

 

features provided by your local telephone company. Caller

caller ID when

 

ID features will work only if both you and the caller are

on a call.

 

in areas offering caller ID service, and if both telephone

 

 

companies use compatible equipment.

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AT&T SL87218 user manual Troubleshooting