Appendix

5.Slide the switch open and closed a couple of times to be sure that it is properly aligned and operating smoothly. (See p. 21 for opening and closing procedures.)

6.After determining that the switch is properly lined up and operating correctly, finish up by fully tightening down the partially tightened front attachment screws inserted in step 3.

Troubleshooting

Overview

Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets.

In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade. See The Firmware Upgrade Utility, page 57, for upgrade details.

Problem

Solution

 

 

There are ghost images on

The distance between the external console and the

the external monitor.

CL5708 / CL5716 is too great. The maximum VGA cable

 

distance should not exceed 20m and, in some cases,

 

may need to be shorter. Replace the VGA cable with one

 

of an appropriately short length.

 

 

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