Technical Support
International
Email Support | Email your questions and concerns to: | |
| support@aten.com | |
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| |
Online Support | 1. Online technical support is available to ALTUSEN cus- | |
Technical Support | tomers through our | |
Troubleshooting | http://support.aten.com | |
2. Online troubleshooting that describes the most com- | ||
Documentation | ||
monly encountered problems and offers possible solu- | ||
Software Updates | tions to them; online documentation (including | |
electronically available manuals); and the latest drivers | ||
| ||
| and firmware for your product are available at our web- | |
| site: http://www.aten.com | |
|
| |
Telephone Support | ||
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North America
Email Support | Email your questions and concerns to: | |
| ||
|
| |
Online Support | 1. Online technical support is available to ALTUSEN cus- | |
Technical Support | tomers through our | |
Troubleshooting | ||
2. Online troubleshooting that describes the most com- | ||
Documentation | ||
monly encountered problems and offers possible solu- | ||
Software Updates | tions to them; online documentation (including | |
electronically available manuals); and the latest drivers | ||
| ||
| and firmware for your product are available at our web- | |
| site: | |
|
| |
Telephone Support | ||
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When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level, expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
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