Troubleshooting
Symptom | Cause | Action | |
Keyboard 1 | Loose cables. | Check all cable connections to make | |
and/or |
| sure they are completely seated in | |
Mouse2 Not |
| their sockets. | |
Responding |
|
| |
Master View is in Auto | Press [Esc] or [Spacebar] to exit Auto | ||
| |||
| Scan or Skip Mode. | Scan or Skip Mode. | |
|
|
| |
| Keyboard needs to be | Unplug the keyboard from the Console | |
| reset. | Keyboard Port, then plug it back in. | |
|
|
| |
| Mouse needs to be | Unplug the mouse from the Console | |
| reset. | Keyboard Port, then plug it back in. | |
|
|
| |
| Mouse set to Serial | Some mice can be set to act as either | |
| Mode. | a PS/2 or serial mouse. Make sure the | |
|
| mouse is set to PS/2 mode. | |
|
|
| |
| Incorrect Mouse | Check your Device Manager to be sure | |
| Driver. | that the correct driver for your mouse | |
|
| (obtained from the manufacturer, or | |
|
| supplied by the operating system), has | |
|
| been installed. | |
|
| Because of the wide variety of mouse | |
|
| driver standards for the modern series of | |
|
| mice (the ones with the extra buttons | |
|
| and wheels), this unit only supports all of | |
|
| the extra features of the Microsoft | |
|
| Intellimouse. It supports the scroll wheel | |
|
| function of most other mice. | |
|
|
| |
| Master View needs to | Turn off the computers; wait 5 | |
| be reset. | seconds; turn the computers back on. | |
|
|
| |
Video | Loose cables. | Check all cable connections to make | |
Problems |
| sure they are completely seated in | |
|
| their sockets. | |
|
|
| |
| Resolution and/or | This unit supports VGA, SVGA, | |
| Bandwidth set too | Multisync, and XGA (interlaced), with | |
| high. | resolutions of up to 2048x1536. | |
|
|
| |
| Cable quality not good | We strongly recommend that you use | |
| enough. | the high quality cables provided with | |
|
| this package. Use of high quality | |
|
| cables should eliminate video problem. |
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