Troubleshooting

Symptom

Possible Cause

 

Action

Pressing the

The connection from

Check the Online LED for the selected port. If

Hotkeys gets

the selected port to the

it is not lit:

no response.

target computer has

 

 

 

been broken, or the

1.

Manually press one of the Select switches to

 

computer is turned

 

connect to a computer that is powered ON.

 

OFF.

 

 

 

 

2.

Check the cables to make sure they are all

 

 

 

properly connected.

 

 

 

 

 

Improper keyboard

1.

Reset the keyboard (and mouse) by

 

reset.

 

simultaneously pressing Buttons 1 and 2 on

 

 

 

the First Stage unit for 3 seconds.

 

 

2.

Unplug the keyboard connector from the

 

 

 

Console Keyboard Port, then plug it back in.

 

 

 

 

Improper KH88 reset.

Turn off all KH88 units and wait five seconds

 

 

before turning them back on. See Powering

 

 

Off and Restarting, p. 14, for details.

 

 

 

 

Incorrectly keying in

After invoking the Hotkey function with the

 

the Port ID.

[Numlock /] combination, be sure to key in the

 

 

Port ID and press [Enter] within one second

 

 

for each key.

 

 

 

 

Mouse is not

Improper mouse

1.

Reset the mouse (and keyboard) by

responding.

reset.

 

simultaneously pressing Buttons 1 and 2 on

 

 

 

the First Stage unit for 3 seconds.

 

 

2.

Unplug the mouse connector from the

 

 

 

Console Mouse Port, then plug it back in.

 

 

 

 

PS/2 clock delay

In the OSD, set the PS/2 Clock Delay setting

 

problem.

to 1 or 2. See SET PS/2 CLK DELAY MODE,

 

 

p. 26, for details)

 

 

 

 

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