General Maintenance And Service
Great care has been taken to ensure that your preamplifier is as flawless in appearance as it is in performance. The front panel is finished with a
CAUTION: UNDER NO CIRCUMSTANCES SHOULD A LYE SOLUTION, POWDERED CLEANSER, OR ABRASIVE CLEANER BE USED ON THE UNIT.
IMPORTANT: USE DAMP CLOTH ONLY TO CLEAN THE MONITOR.
WARNING: NEVER USE ABRASIVES OR SOLVENTS ON THE MONITOR.
NEVER SPRAY LIQUIDS DIRECTLY ON THE MONITOR.
For service, please have your serial number and software version number ready when you contact us. To find your software version, press and hold down the front panel Power button for a few seconds...then a number such as “Version 2.15” will appear. In the event that the unit must be returned to the factory, an RMA (Return Merchandise Authorization) number must be requested from Amplifier Technologies, Inc. prior to shipping the unit to ATI. Under no circumstances should the unit be shipped to ATI without prior authorization.
Please contact: | Amplifier Technologies, Inc. |
| 1749 Chapin Road |
| Montebello, CA 90640 |
| Phone: |
| amptech@ix.netcom.com |
It is important that you include a note describing the problem you are experiencing with the unit so that repair technicians may provide better service. The unit must be sent freight PREPAID to ATI and we will return it to you on a prepaid basis (continental U.S. only).
In order to assure its safety, use only the original packing and carton. If you no longer have the proper packing materials, a duplicate set may be ordered for a minimal charge. Always ship via UPS or other approved carrier. Never ship your unit via Parcel Post.
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