ATTO Technology FC-41XS, FC-42XS, FC-44ES, FC-42ES Linux, Select Properties, Select Device Manager

•If these do not solve the problem, re-flash the storage adapter and re-install the Windows 2000/XP/Server 2003 driver. See Configuring and updating drivers on page 21.

If the devices connected to the Celerity FC storage adapter are not accessible

1Right-click My Computer.

2Select Properties.

3Select the Hardware tab

4Select Device Manager.

5If the Celerity FC storage adapter does not appear under the SCSI and RAID controllers, shut down and make sure the Celerity FC storage adapter is properly seated in the PCI slot.

a.Remove power from the PC.

b.Remove its case.

c.Check the PCI slot.

d.Replace the case.

e.Apply power.

6Reload the driver (see Configuring and updating drivers on page 21).

7If the adapter has been identified but there is an exclamation point (!) on the listing, right click on the listing and select Uninstall.

8Reboot the system and repeat the installation process.

9If problems persist, contact your authorized ATTO Technology representative.

Linux

1Verify the celerityfc driver is loaded with the lsmod command. If lsmod does not show the driver, refer to the installation instructions to install and load the driver in Configuring and updating drivers on page 21.

2Check the system log with the command dmesg. The celerityfc driver creates status messages during initialization. Make sure that all installed cards are properly detected and initialized.

3Examine the contents of the file(s) /proc/scsi/celerityfc/X, where X is the

adapter’s host number. This file contains details such as link status, connection speed and discovered devices.

Note

Advanced users only. Modify the driver makefile to enable debugging information. Upon loading, the celerityfc driver displays detailed debugging information which may help troubleshoot the problem.

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