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Troubleshooting Symptom How To Check
The player cannot play.
• Make sure the AV IN/OUT switch on the right side of
the player unit is in the OUT position for standard
play.
• Make sure the disc door is completely closed.
• Make sure a disc is loaded.
• Make sure the disc is loaded with label side up.
• Disc should be clean, not dirty or warped.
• Player’s region code should be the same as the
region code of the DVD disc.
• Make sure water condensation has not occurred? If
it has, remove the disc and keep the player power
on until the moisture evaporates.
There is no sound.
• Make sure the system connection is correct.
• Make sure the sound setup of DVD disc is correct.
• Is your disc dirty or warped? Clean or replace it.
• If wired headphones are plugged in, unplug them.
There is no picture.
• Make sure TV is turned on and in correct video
mode.
• Make sure your system connection is correct.
Poor AV performance. • Is your disc dirty or warped? Clean or replace it.
Cannot continue to play and
play a section repeatedly.
• Make sure the player is not in A-B repeat mode.
• Press
A
-B button to cancel A-B repeat status.
• Is your disc dirty or warped? Clean or replace it.
The remote control does not
work.
• Make sure there is no obstruction between the
remote control and the player.
• Make sure you are pointing the remote control
towards the player.
• Make sure battery is inserted correctly (check
polarity).
• Replace weak battery.