Troubleshooting
Before calling for repair service, check the following items for possible remedies to the
Symptoms | Check item |
| ||
| !This may be caused by obstruction to the antenna due to high | |||
“Ghost” or double images | rise buildings or hills. Using a highly directional antenna may | |||
| improve the picture. |
| ||
No power | !Check that the AC power cord is plugged into the mains | |||
socket. | ||||
| !Unplug the power cord, wait for 60 seconds. Then |
| ||
| !Check antenna connections at the rear of the unit to see if it | |||
| is properly connected to the unit. | |||
| !Possible broadcast station trouble. Try another channel. | |||
No picture | !Adjust the contrast and brightness settings. | |||
!Check the Closed Captions control. Some TEXT modes could | ||||
| ||||
| block the screen. | |||
| !Select a correct input. | |||
| !Is a |
| ||
Good picture but no sound | !Increase the VOLUME. | |||
!Check that the unit is not muted. |
| |||
| ||||
Good sound but poor color | !Adjust the contrast, color and brightness settings. | |||
| !Sometimes, poor picture quality occurs when having |
| ||
| activated an | |||
Poor picture | having connected another peripheral at the same time. In this | |||
| case, switch off one of the other peripherals. | |||
| !Check whether the room is too bright. |
| ||
Horizontal dotted line | !This may be caused by electrical interference (e.g. hairdryer, | |||
nearby neon lights, etc.). | ||||
| !Turn off the equipment. |
| ||
| !Check whether the batteries are working. Replace if necessary. | |||
Television not responding to | !Clean the remote control sensor lens on the unit. | |||
remote control | !Do not use the remote control under strong or fluorescent | |||
| lighting. |
| ||
Snowy picture and noise | !Check the antenna connection. |
| ||
No stable or not | !Check if you have selected the correct | |||
synchronized | ||||
|
|
| ||
No output from one | !Adjust Balance in the SOUND menu. | |||
of the speakers | ||||
|
|
| ||
Control buttons do not work | !Unplug the power cord, wait for some seconds. Then | |||
the power cord and turn on the unit again. | ||||
|
+Do not use in hot or cold rooms (locations)
•When the unit is used in rooms (locations) with low temperature, the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.
•Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
(Storage temperature: 0°C to +50°C | Working temperature: 5°C to +40°C ) |
Note:
If your problem is not solved, turn your unit off and then on again once.
Never attempt to repair a defective unit yourself.
28