Telephone Management and Troubleshooting

Ringing Tones accompany an incoming call. Feedback Tones are those which you hear through the Handset (receiver) or the Speaker.

Ringing (Incoming) Tones

Meaning

 

 

1 Ring --------

Call from another extension.

 

 

2 Rings ------- -------

Call from outside or the System Administrator.

 

 

3 Rings ------ ------ ------

Priority call from another extension, or from an

 

Automatic Callback call you placed.

 

 

Half Ring (ring-ping) ---

A call is being redirected from your phone to

 

another because the Send All Calls or Call

 

Forwarding All Calls feature is active.

 

 

Feedback (Handset) Tones

Meaning

 

 

Busy --- --- ---

Low-pitched, rapid tone (repeated 60 times per

 

minute), signifying the number dialed is in use.

 

 

Call Waiting Ringback Tone ---_

A ringback tone with lower-pitched signal at the

 

end; indicates the extension called is busy and

 

the called party has been given a call waiting

 

tone.

Confirmation ------

Three short tone bursts; indicates a feature

 

activation or cancellation has been accepted.

 

 

Coverage -

One short tone burst; indicates your call will be

 

sent to another extension to be answered by a

 

covering user.

Dial ---------

Continuous tone indicating dialing can begin.

 

 

Intercept/Time-out -_-_-_-

Alternating high and low tone indicating either a

 

dialing error, denial of a requested service or

 

failure to dial within a preset interval (usually 10

 

seconds) after lifting the handset or dialing the

 

previous digit.

Recall Dial - - - -----------

Three shorts tone bursts followed by a steady dial

 

tone to indicate a feature request has been

 

accepted and dialing can start.

 

 

Reorder -- -- -- -- -- --

Fast busy tone repeated every half-second to

 

indicate all phone trunk lines are busy.

Ringback ---- ---- ---- ----

Low-pitched tone repeated 15 times a minute to

 

indicate the number dialed is ringing.

 

 

20 4601 IP Telephone User Guide

Page 20
Image 20
Avaya 16-300043 manual Ringing Incoming Tones Meaning, Half Ring ring-ping, Feedback Handset Tones Meaning, Confirmation