DNM-NT/Windows 2000 4.0 Installation and Getting Started

4 System Administration

December 2001

Description of Alarm Notification Options

Page 52

Remedy ARS option

See also

The table below contains the description of the notification option in Remedy’s ARS product. The sample script only supports ticketing.

The Remedy ARS product supports additional forms of alerting.

Table 3 on page 12

Table 7. Remedy ARS notification option

Option

Description

Ticket

Creates a trouble ticket that contains the historical information for

 

the alarm, alert, or error received from the managed system.

 

 

 

 

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Avaya 4 manual Remedy ARS notification option