Avaya 5410 manual Transfer, To transfer the current call to another extension

Models: 5410

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2410user

Transfer

The Transfer feature allows you to transfer a call from your telephone to another extension or outside number.

To transfer the current call to another extension:

1. With a call in progress, press Transfer

2.When you hear dial tone, dial the number to which the call is to be transferred.

3.Do one of the following:

To transfer the call without announcing it, either hang up or press Transfer again. The transfer is complete. The transfer is complete. If the transferred call is not answered within a preset time, it is returned to you.

To announce the call before transferring it, wait for the called party to answer. If the called party is willing to accept the call, press Transfer again to complete the transfer.

If the called party does not wish to accept the call, press Drop. You can return to the held call by pressing its call appearance button.

If the line is busy or if there is no answer, press Drop. You can return to the held call by pressing its call appearance button.

To transfer a held call to another extension:

1.With a call in progress and another call arrives, press Hold and answer the second call.

2.To transfer the new call to the held call, press Transfer and dial the number of the held call

3.Press Transfer again to complete the transfer.

5410/2410 Phone User Guide

Page 12

IP Office

Issue 3f (7th October 2005)

Page 12
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Avaya 5410 manual Transfer, To transfer the current call to another extension, To transfer a held call to another extension