2410user

Call Forwarding

Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answer), when your extension is busy, and all calls (for example when you go on holiday).

To switch forward direct station (i.e. not Hunt Group) calls on dial *01, to switch it off dial *02.

To switch forward on busy on dial *03, to switch it off dial *04.

To switch forward on no answer on dial *05, to switch it off dial *06.

To set the number to which your calls are forwarded dial *07*201#, forwarding to 201 in this example.

Diverting Calls

You can divert your calls to another extension. In the examples below N is the extension to which you want your calls diverted. Note that, if you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number.

At another extension:

*12*N# from the extension you are temporarily using.

*13*N# to re-direct the calls back to your own extension, before you return to it.

At your own extension:

*14*N# from your own extension.

*14*# to cancel either feature from your own extension.

Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on your exceptions list:

To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off dial *09.

*10*N# to add a number to the exception list.

*11*N# to delete a number from the exception list.

Note: Your callers, other than your exceptions, either hear busy tone or are re-directed to your voicemail.

5410/2410 Phone User Guide

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IP Office

Issue 3f (7th October 2005)

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Avaya 5410 manual Call Forwarding, Diverting Calls, Do Not Disturb, At another extension, At your own extension