￿8VSYFPIWLSSXMRK

Message

 

Possible Causes and Solutions

 

 

 

Failed to retrieve ATM

<5>

All of these are errors indicate that ASP Manager

PNC board location from

 

was unable to issue a command on the listed

<WSP> <exception

 

server or WSP. Information in the exception

description>.

 

description may give a clue. Possible reasons

Failed to run atmwsp

 

include:

 

 

command on <system>

 

• Someone upgraded the MultiVantage

<exception description>.

 

software but didn’t upgrade ASP Manager, or

Failed to run busyout

 

vice versa (post Release 9)

 

 

atm pnc command on

 

• There are problems with physical

<WSP> <exception

 

connectivity.

description>.

 

• Someone entered the wrong connection

 

 

Failed to run remove

 

information in ASP Manager or on the server

atm pnc command on

 

or WSP (IP Address, Port, Subnet Mask,

<WSP> <exception

 

Gateway, login ID, password, or ASG Secret

description>.

 

Key).

Failed to run reset

 

• Someone changed the connection

system 3 command on

 

information in ASP Manager but not on the

<server> <exception

 

server or WSP, or vice versa.

description>.

 

• There are problems with the permissions

 

 

Failed to run save

 

assigned to the ASP Manager login ID(s) that

translation command on

 

you created on the given server or WSP.

<server> <exception

 

You can either troubleshoot the problem yourself

description>

 

 

using the information provided in the exception

 

 

Failed to set system

 

description, or contact Technical Support and give

parameters for <WSP>

 

the exception description to them.

<exception description>

 

 

 

 

 

File <translations file

 

See <1>.

name> does not exist or

 

 

is un-writable.See <1>

 

 

 

 

 

No network <network

<6>

ASP Manager creates the network connection file

file path> or modem

 

when you install ASP Manager. Users cannot

<file path + system>

 

configure or modify this file. You should never

connection file(s) exist.

 

receive this message. If you do, the recommended

 

 

process is to reinstall the ASP Manager server

 

 

software. If that doesn’t work, call Technical

 

 

Support and give them the exception description.

 

 

 

The connection

<7>

ASP Manager creates the connection definition

definition file <definition

 

file when you install ASP Manager. Users cannot

file> does not exist.

 

configure or modify this file. You should never

 

 

receive this message. If you do, the recommended

 

 

process is to reinstall the ASP Manager server

 

 

software. If that doesn’t work, call Technical

 

 

Support.

 

 

 

40

Avaya™ ATM WAN Survivable Processor Manager Installation and Configuration

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Avaya 555-233-223 manual Message Possible Causes and Solutions

555-233-223 specifications

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