Main
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Contents
Section 1: Reference information and hardware installation . . . . 35
Chapter 1: Roadmaps and reference information. . . . . . . . . . . . . 37
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Section 2: G700 installation and upgrades - wizards . . . . . . . . 125
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Chapter 5: Upgrading an existing S8300A to R3.1 using the Web pages 225
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Chapter 6: Upgrading an existing S8300B to R3.1 using the Upgrade Tool 293
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Chapter 8: Telephones and adjunct systems . . . . . . . . . . . . . . 357
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Section 3: G700 installation and upgrades - manual procedures. . 445
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Chapter 10: Manual installation of a new G700 without an S8300 . . . 545
Chapter 11: Manual upgrade of an existing S8300A and G700 to R3.1 . 589
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Chapter 12: Manual upgrade of an existing S8300B and G700 to R3.1 . 665
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About this book
Overview
Audience
Using this book
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Conventions
Physical dimensions
Terminology
Typography
Commands
Keys
User input
System output and field names
Downloading this book
Safety labels and security alert labels
!
Related resources
Technical assistance
Within the United States
International
Trademarks
Ordering Documentation
Sending us comments
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Chapter 1: Roadmaps and reference information
What wizards are available
Where are the most recent versions of the Wizards
When to use each wizard
Table Legend:
What wizards are available
Issue 9.1 June 2006 39
Software Configure
2 of 2
Firmware Upgrade
Devices
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Access to the Wizards and Provisioning Tools
The Installation Wizard
What the Wizard Can and Cannot Do
Electronic Pre-installation Worksheets and Templates
Electronic Preinstallation Worksheet (EPW)
Name and Number List (for S8300 only)
Custom Template (for S8300 only)
The Gateway Installation Wizard
The Software Update Manager
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The Upgrade Tool
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The Provisioning and Installation Manager
High-level steps for configuring media gateways using PIM
The Network Configuration Manager
The Network Region Wizard
About connection and login methods
What physical access methods are available
About connection and login methods
Issue 9.1 June 2006 57
Laptop configuration for direct connection to the services port
Initial Configuration and Maintenance S8300
Initial Configuration and Maintenance G700 Media Gateway (when no S8300)
System Admin Computer or Technician Laptop Administration via Corporate LAN
Remote Access of S8300 and G700
What network settings are required on the laptop
Configuring the laptop for a direct connection
To check your version of windows
To change TCP/IP properties and network settings (Windows 2000 and XP)
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To change TCP/IP properties (Windows 95, 98, NT 4.0, and Millennium Edition [ME])
Disabling or bypassing proxy servers in Web browser
To check or change proxy settings
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About connection methods
Connecting a laptop to services port of S8300
To connect your laptop directly to the S8300 media server
Connecting a laptop to the G700 serial port
To connect a laptop directly to the serial port on the G700 media gateway
Connecting a laptop to the customer LAN
Connecting an external modem to the S8300 media server
To set up a dial-up connection
Setting up Windows for modem connection to the media server (Windows 2000 or XP)
To set up windows for modem connection to the media server (Windows 2000 or XP):
Configuring the Remote PC for PPP Modem Connection (Windows 2000 or XP, Terminal Emulator, or ASA)
Using Windows for PPP Modem Connection (Windows 2000 or XP)
To use Windows for PPP modem connection (Windows 2000 or XP):
Using Avaya Terminal Emulator for LAN Connection to Communication Manager
To use Avaya Terminal Emulator for LAN connection to Communication Manager
Using Avaya Terminal Emulator for Modem Connection to Communication Manager
To use Avaya Terminal Emulator for Modem Connection to Communication Manager
About Log in Methods
Accessing the servers command line interface with SSH
Logging in to the media server from your laptop using Telnet
To run telnet
Logging in to the S8300 Web Interface from your Laptop
To run the Web Interface
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Open the Communication Manager SAT Screens
To run SAT:
Logging in to the P330 Stack Processor with a Direct Connection to the S8300 Services Port
To log in with a direct connection to the S8300 services port:
Logging in to the P330 Stack Processor with a LAN Connection
To log in with a LAN connection:
Logging in to the P330 Stack Processor with a Direct Serial Connection
To access the G700 using the Console (serial) port
Logging in to the P330 Stack Processor with Device Manager
To access Device Manager, do the following:
About Avaya Site Administration
Configuring Avaya Site Administration
To Add an S8300 Switch Administration Item
Logging in to the S8300 with ASA
To start Avaya Site Administration
About navigation for G700 CLI commands
About terminal emulation function keys for Communication Manager
Chapter 2: Hardware installation for the G700 Media Gateway and S8300 Media Server
About hardware components
What are the main elements of the G700 media gateway
What comprises the G700 media gateway chassis and processors
What are the media modules
Figure 3: Media modules
What are data expansion modules
X330W-4DS1
What the Avaya X330 WAN access routing module provides
What the Avaya P330 LAN expansion module provides
What are stackable ethernet switches
What the Avaya C360 stackable ethernet switch provides
Building a stack
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Stack Master election rules
What are the functions of the S8300 LED Indicators
Media servers supporting the G700 media gateway
What is the S8300 media server
What is a Local Survivable Processor (LSP)
Primary controller and LSP in the same stack
What is the S8400 media server
What is the S8500 media server
What is the S8700/S8710/S8720 media server
About endpoint and adjunct components
About installation planning
What the planning documentation provides
Who needs a Single Sign-On (SSO) authentication login
What site verification does
What network integration requires
Reviewing demarcation points and connectivity for the IA770 INTUITY AUDIX Messaging Application
Maintaining system security
Verifying features for the IA770 INTUITY AUDIX Messaging Application
About installation and cabling
Verifying the on-site checklist
Verifying Environmental conditions
Power Verification
Grounding Verification
Unpacking and checking the order
Installing the G700 media gateway
Hardware installation for the G700 Media Gateway and S8300 Media Server
102 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Preparing the G700 media gateway
CAUTION: When handling any components of an S8300 Media Server with G700 Media
To affix mounting brackets to the G700
To affix feet on the table-top G700
Mounting the G700 media gateway in the rack
To mount the G700 media gateway in the rack
Inserting the Avaya S8300 media server (if necessary for standalone service or LSP)
To insert the S8300 into slot #1 of the G700 media gateway
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Inserting media modules
To insert media modules
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Inserting an Expansion Module
To insert an Expansion Module into the G700 media gateway
Inserting an Avaya X330STK Stacking Module
To insert an Avaya X330STK Stacking Module
Cabling multiple units
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To connect units within a single stack
To link elements in multiple racks
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Attaching Ground Conductors
What are general grounding requirements
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What are approved grounds
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Connecting the Safety Ground
To attach the ground wires
Connecting AC Power
What are the G700 AC power requirements
Testing the AC Outlet
What are possible AC Fault Conditions
To verify ground using an Ideal 61-035 Circuit Tester (or equivalent)
Plugging in AC power
To connect to AC power
Checking and Connecting DC Power
To check DC power
Hardware installation for the G700 Media Gateway and S8300 Media Server
124 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
You have now completed the initial installation of the G700 Media Gateway.
Ground discharge bar
DC power cabinet
Main AC supply (AC mains)
G650 G650 G65
Section 2: G700 installation and upgrades - wizards
About the Installation Roadmap and Task Lists
Checklist 1: Install a New G700 with an S8300 (Primary or LSP) using the Avaya Installation Wizard
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Checklist 2: Install a New G700 without an S8300 using the Gateway Installation Wizard
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Checklist 3 Upgrade an Existing G700 with an S8300A to R3.1 using the Web pages
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Checklist 4 Upgrade an Existing G700 with an S8300B to R3.1 using the Upgrade Tool
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Checklist 5: Upgrade an Existing G700 without an S8300 using the Upgrade Tool
Chapter 3: Installing a new G700 with an S8300 using the Avaya Installation Wizard
Installation Overview
About G700 components
About software and firmware files
About access to the Server CD
System Access
How is normal access to the S8300 and G700 provided
Connecting directly to a target S8300
To install or upgrade directly
To install or upgrade the target LSP remotely
Connecting using the customers LAN
Installing TFTP server (or obtaining USB CD-ROM drive)
Planning forms provided by the Project Manager
Getting the Serial Number of the G700, if Necessary
Checking the FTP Server for Backing up Data
To download a pre-upgrade service pack
If using IA770, obtaining service pack and language files
Obtaining Ethernet interface IP address and subnet mask
Completing the RFA process (Obtaining license and password file)
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Install the S8300
Inserting the S8300
To insert the S8300
Installing Communication Manager Software
Setting telnet parameters
Remastering the hard drive and installing the software
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About the Avaya Installation Wizard
Configure the S8300 Media Server
Enabling Network Time Servers
Configure the G700 Media Gateway
Install new firmware on the G700
Electronic worksheets and templates
Electronic pre-installation worksheet
Name and number list (S8300 only)
Custom template (S8300 only)
Obtaining further information on the Avaya Installation Wizard
Using the Avaya Installation Wizard (IW)
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Installing IA770 service pack files, if any
Configuring an X330 Expansion Module (if necessary)
To obtain the appropriate Avaya Support Web site document
Setting rapid spanning tree on the network
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Considerations for IP Phones Supported by a Local Survivable Processor
Transition of Control from Primary Controller to LSP
Complete the Installation of the S8300 (if the Primary Controller)
Backing up the system
If using IA770, administer Communication Manager for Integrated Messaging
If IA 770 fails to start after a new installation
(for an S8300 LSP)
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Chapter 4: Installing a new G700 without an S8300 using the Gateway Installation Wizard
Installation overview
What are the system components
About G700 components
Planning forms that the Project Manager provides
Installing the Gateway Installation Wizard
To obtain and install the GIW software
Setting Up the TFTP Server on Your Laptop or on a Customer PC, if Necessary
Downloading G700 firmware files to your TFTP directory
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Configure the G700
Install firmware on the G700 and media modules
Configure an X330 Expansion Module (If Necessary)
To configure an X330 Expansion Module
Set rapid spanning tree on the network
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Chapter 5: Upgrading an existing S8300A to R3.1 using the Web pages
About upgrading an existing S8300A to R3.1
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Release 3.1 upgrade scenarios
Accessing the Server CD
Installing TFTP server or obtaining USB CD-ROM drive
Collecting upgrade information
Filling in the EPW, if upgrading from release 1.1
Planning forms provided by the project manager
Getting the serial number of the G700, if necessary
Checking the number of allocated ports
To check the system for the maximum number of ports
Identifying the FTP server for backing up data
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To download a service pack
To upgrade from release 1.2.x or 1.3.0
If using IA770, checking stored messages size, obtaining service pack (or RFU) and language files
Checking the size of stored messages
Completing the RFA process (obtaining license and authentication files)
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Preparing for the upgrade on-site
To access the S8300 using the Maintenance Web Interface
To access the SAT
Checking current software release
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Pre-Upgrade Tasks If the S8300 is the primary controller
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To stop Communication Manager on an LSP
Getting IA770 data and stopping IA770 (if IA770 is being used)
Creating an IA770 test message
To test IA770 after the migration
To identify other needed languages
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Stopping IA770
Backing up system files
To back up data
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Recording configuration information
To view and record the current configuration data
Upgrading the S8300A
Installing the pre-upgrade software service pack, if necessary
Installing the pre-upgrade service pack
To install the pre-upgrade service pack when the current release is pre-2.0.
To install the pre-upgrade service pack when the current release is 2.x.
Linux migration backup (if current release is 1.2.0 through 1.3.x)
To perform the Linux migration backup
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Replacing the S8300A with the S8300B Media Server
To remove the S8300A and insert the S8300B
Upgrading Communication Manager software
Remastering the hard drive and installing the upgrade software
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Verifying software version
To verify the software version
Copying files to the S8300
To copy files to the S8300
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Configuring network parameters
To configure network parameters
Verifying connectivity
To verify connectivity
service pack file from your laptop
Disabling RAM disk on the media server
Reboot the media server
Access the media server Maintenance Web Interface
Restoring data
Procedure One: Restoring data backup (if upgrading from a Pre-1.2 release)
To configure the server using the Avaya Installation Wizard
Restart the server
Procedure Two: Restoring data backup (If upgrading from R1.2.x through 2.x)
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Verifying media server configuration
To verify media server configuration
Installing the updated license file
To install the updated license file
Installing the new authentication file, if any
To install the new authentication file
Saving translations (if not using IA770 and S8300 is not an LSP)
To save translations (S8300 is not LSP, and IA770 is not used)
Verifying operation
To verify operation
Next steps
Upgrade the firmware on the G700 Media Gateway
Upgrading the G700 using the Installation Wizard
To upgrade firmware on the G700 using the Installation Wizard
Upgrading the G700 using the Upgrade Tool
Setting rapid spanning tree on the network
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If using IA770:
Restore AUDIX data
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To restart Communication Manager and IA770
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Installing IA770 service pack (or RFU) files and optional language files, if any
To install optional language files
Complete the upgrade process
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Chapter 6: Upgrading an existing S8300B to R3.1 using the Upgrade Tool
About upgrading the S8300B to release 3.1 and upgrading G700 firmware
The need to restore IP Phone files
Major tasks to upgrade the S8300B to release 3.1 and upgrade the G700 firmware
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Planning forms provided by the project manager
Getting the serial number of the G700, if necessary
Checking the number of allocated ports
Checking the versions of the LSPs (if starting from R2.0 only)
Checking the FTP server for backing up data
Checking the CD for the most recent files
Pre-upgrade service pack (starting from R2.x only)
Post-upgrade service pack
To download service packs to the laptop
Obtaining service pack and language files, if using IA770
Checking for IA770 stored messages size
To check the IA770 stored messages size
Completing the RFA process (obtaining license and password file)
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On-site Preparation for the Upgrade
Setting up a TFTP server or HTTP server for LSP software download, if desired
To access the S8300 using the Maintenance Web interface
To access SAT
Completing pre-upgrade tasks If the target S8300 is the primary
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Saving a copy of the 4600-series phone configuration file, if any
Getting IA770 (AUDIX) Data and Stopping IA770 (if IA770 is being used)
To determine other languages
Downloading optional language files, if needed
Creating an IA770 test message for the upgrade
To test IA770 after the upgrade
Shutting down IA770
To shut down IA770
Backing up S8300 recovery system files
To back up S8300 recovery system data
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Copying the service pack files to the media server (starting from R2.x only)
To copy service pack files to the media server from the laptop
Installing the pre-upgrade software service pack (starting from R2.x only)
To install the pre-upgrade service pack
To copy license and authentication files to the S8300 primary controller from your laptop
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Copying authentication files to the LSPs
Copying the Communication Manager software and media gateway firmware to a TFTP or HTTP server
Copying the Communication Manager software and media gateway firmware to the server
Preparing LSPs
To transfer software files to the server
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Obtaining additional data for running the Upgrade Tool
Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways
Checking the current releases of all devices (optional)
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Running the upgrade
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Viewing the status of the upgrade in progress
Installing updated authentication files
Saving translations (only if new license and/or authentication files installed)
Setting rapid spanning tree on the network
Installing IA770 service pack (or RFU) files, if any
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Starting IA770 INTUITY AUDIX Messaging
Verifying start up of IA770 INTUITY AUDIX Messaging
Copying IP Phone firmware to the media server, if necessary
Restoring the 4600-series phone configuration file, if any
Completing the upgrade process
To check media modules
To enable scheduled maintenance
To busy out trunks
To check for translation corruption
To resolve alarms
If using IA770, converting switch integration from CWY1 to H.323 (optional)
Chapter 7: Upgrading an existing G700 without an S8300 using the Upgrade Tool
About the existing G700 upgrade
What are the G700 system components
About system access
Accessing the G700
Direct connections
LAN connections
Setting up the TFTP server on your laptop or on a customer PC, if necessary
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On-site preparation for the upgrade
Accessing the P330 Stack Processor
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Running the upgrade
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Setting rapid spanning tree on the network
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Chapter 8: Telephones and adjunct systems
Installation and wiring of telephones and power supplies
About connectable telephones and consoles
Connecting telephones
Connecting an analog station or 2-wire digital station
To connect an analog or 2-wire digital station
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Connecting an ISDN BRI station to an MM720 Media Module
Installing an 808A Emergency Transfer Panel and associated telephones
Installation and wiring of telephones and power supplies
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Installing and wiring telephone power supplies
Local power supplies include:
EMERGENCY TRANSFER PANE L
808A l
ed808a
Typical adjunct power connections
Typical adjunct power connections end-to-end
Auxiliary power for an attendant console
Local and Phantom Power
1152A1 mid-span power distribution unit
Important 1152A1 PDU Safety Instructions
Using the 1152A1 PDU
Telephones and adjunct systems
368 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Connecting the 1152A1 PDU cables
Connecting cables to telephones and other end devices
To connect telephones and other end devices to the 1152A1 PDU
1151B1/C1 and 1151B2/C2 power supplies
Important safety instructions for 1151B1/C1 and 1151B2/C2 power supplies
Using the 1151B1/C1 and 1151B2/C2 power supplies
Connecting the 1151B1/C1 or 1151B2/C2 power supplies
Avaya Power over Ethernet (PoE) switches
Available PoE Switch Options
Power priority mechanism
C360 converged stackable switches
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Features of the C360 converged stackable switches
Stacking
Layer 2 features
Layer 3 features
Management
Power over Ethernet (PoE)
C460 converged multi-layer switch
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P333T-PWR power over ethernet stackable switch
Important P333T-PWR switch safety instructions
Using the P333T-PWR switch
Connecting the P333T-PWR switch
To power upAC input
To power upDC input (optional)
Connecting the cables
To connect IP telephones, PCs, servers, routers, workstations, and hubs:
Complete the telephone installation process
Installing the coupled bonding conductor
To install the CBC:
Installing over-voltage and sneak-current circuit protection
IA 770 INTUITY AUDIX messaging application
Shared resources of IA770 coresidency
Where is the IA770 location and software
Using an AUDIX trunk group as well as an AUDIX hunt group for new systems
IA 770 INTUITY AUDIX installations and S8300 upgrades for IA 770 INTUITY AUDIX
INTUITY AUDIX LX messaging system
ASAI co-resident DEFINITY LAN gateway (DLG)
PROCR administration task summary (for the S8300 Media Server)
Supported Ethernet Interfaces
Call center
About Avaya G700 announcement software
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Avaya Integrated Management
Avaya ATM WAN Survivable Processor Manager
Avaya Directory Enabled Management
Avaya Network Management Console with VoIP SystemView
Avaya MultiService SMON Manager
Avaya Fault and Performance Manager
Avaya Proxy Agent
Avaya Configuration Manager
Avaya Site Administration
Avaya Terminal Configuration
Avaya Terminal Emulator
Avaya Voice Announcement Over LAN Manager
Avaya VoIP Monitoring Manager
Uninterruptible power supply (UPS)
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Terminal server installation
Installing and administering the terminal server
What are the distance limits for the terminal server
How is the terminal server cabling connected
Connecting the IOLAN+ to the adjunct and the LAN
To Connect the IOLAN+ to the adjunct and the LAN
Administering the IOLAN+
To connect the IOLAN+
To set up HyperTerminal on the computer
Telephones and adjunct systems
404 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
To administer the IOLAN+ the first time
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To reboot the IOLAN+
Navigating the IOLAN+ terminal server
Administering the gateway
To administer the gateway for IOLAN+
Administering an IOLAN+ port
To administer an IOLAN+ port
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Testing connectivity through the IOLAN+
To test connectivity through the IOLAN+
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Potential failure scenarios and repair actions
Administering IP services
To administer IP services
Call detail recording (CDR)
Connecting CDR equipment
Administering CDR data collection
To administer CDR Data Collection
Administering CDR parameters
To administer CDR parameters
Testing the switch-to-adjunct link
Reliable Data Transport Tool (RDTT) package
What does the RDTT package contain
Downloading the RDTT package
To download the RDTT package
Installing the RDTT package
Printers
DS1/T1 CPE loopback jack
Installing a loopback jack
Installing a loopback jack with a smart jack
To install the loopback jack with a smart jack
Installing a loopback jack without a smart jack
To install the loopback jack without a smart jack
Administering a loopback jack
To administer a loopback jack
Testing a loopback jack with a smart jack
Testing the DS1 span from the ICSU to the loopback jack
Checking the integrity of local equipment
To test the DS1 span
Testing the integrity of data sent over the loop
To test the integrity of data sent over the loop
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To restore DS1 administration
To release the DS1 circuit pack
Testing the DS1 span from the loopback jack to the smart jack
Figure 39: Network interface at smart jack for an MM710 multi-media module
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Testing a loopback jack without a smart jack
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To test a loopback jack without a smart jack
Configurations using fiber multiplexers
Checking for the presence of DC
External modems
Hardware required when configuring modems
Multi-Tech MT5634ZBA-USB-V92
Configuring the MT5634ZBA-USB-V92 modem
Multi-Tech MT5634ZBA-V92-GLOBAL
Administering Multi-Tech modems
Busy tone disconnect equipment for non-U.S. installations
Music-on-hold
Installing an unregistered music source on a G700 or G350 Media Gateway
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Installing a registered music source on a G700 or G350 Media Gateway
Paging and announcement equipment
To hook up loudspeaker paging from a G700 or G350 Media Gateway
Adjunct Information Sources
Call Management System
INTUITY AUDIX Messaging Systems
Avaya Modular Messaging System
ASAI and DEFINITY LAN Gateway
Avaya Interactive Response
Avaya EC500 Extension to Cellular and Off-PBX Stations
SIP Enablement Services
Seamless Converged Communications across Networks (SCCAN)
Call Accounting Systems
Section 3: G700 installation and upgrades - manual procedures
About the Installation Roadmap and Task Lists
Checklist 1: Install a new G700 with an S8300 (Primary or LSP)
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Checklist 2: Install a new G700 without an S8300
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Checklist 3 Upgrade an existing G700 with an S8300A to R3.0
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Checklist 4 Upgrade an existing G700 with an S8300B to R3.0
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Checklist 5: Upgrade an existing G700 without an S8300
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Chapter 9: Manual installation of a new G700 with an S8300
Installation Overview
About G700 components
About software and firmware files
About access to the Server CD
System Access
How is normal access to the S8300 and G700 provided
Connecting directly to a target S8300
To install or upgrade directly
To install or upgrade the target LSP remotely
Connecting using the customers LAN
Installing TFTP server (or obtaining USB CD-ROM drive)
Collecting Upgrade Information
Planning Forms that the Project Manager provides
Getting the Serial Number of the G700, if Necessary
Checking the FTP Server for Backing up Data
To download a pre-upgrade service pack
If using IA770, obtaining service pack and language files
If using IA770, obtain Ethernet interface IP address and subnet mask
Completing the RFA process (Obtaining license and password file)
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Install the S8300
Inserting the S8300
To insert the S8300
Installing Communication Manager Software
Setting telnet parameters
Remastering the hard drive and installing the software
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Verifying Software Version
To verify the software version:
Copying Files to the S8300 hard drive
To copy files to the S8300 hard drive
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Verifying the Time, Date, and Time Zone
Installing License and Authentication Files
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Installing Communication Manager service pack files, if any
To install Communication Manager update files
Configuring the S8300
To configure the S8300 server using the Maintenance Web Interface
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Providing the keys.install File (If Necessary)
To create the key file
To upload the keys file
To download or copy the keys file
Setting the media server's time
To set the media server's time
Configure the G700 Media Gateway
Assigning IP Addresses of the G700 Media Gateway Components
To access the P330 stack processor
To assign the IP address to the P330 stack processor
To establish IP routing for the stack
To check the serial number of the G700 media gateway processor
To assign the IP address to the G700 media gateway processor
To assign the default IP route to the G700 media gateway
To assign IP addresses to the VoIP resources
Checking for IP connections
To run the ping command
Setting up the Controller List for the G700
To set the MGP controller list
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Setting the LSP Transition Points
To set LSP transition points
Configuring an X330 Expansion Module (If Necessary)
To obtain the appropriate Avaya Support Web site document
Install New Firmware on the G700
Manual upgrade procedures G700 firmware
Verifying the Contents of the tftpboot Directory
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Installing New Firmware on the P330 Stack Processor
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Retrieving IA770 service pack files, if any
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Considerations for IP Phones Supported by a Local Survivable Processor
Transition of Control from Primary Controller to LSP
Set Up SNMP Alarming on the G700
Configuring the primary server to report alarms to a services support agency
Administering INADS phone numbers and Enabling alarms to INADS
To add INADS phone numbers and Enable alarms to INADS
Configuring the G700 Media Gateway to send its traps to a network management system (NMS)
Configuring an SNMP community string for traps
To configure an SNMP community string for traps
Configuring the destination for G700 SNMP traps
To configure the destination for G700 SNMP traps
Complete the Installation of the S8300 (if the Primary Controller)
Backing up the system
If using IA770, administer Communication Manager for Integrated Messaging
If IA 770 fails to start after a new installation
(for an S8300 LSP)
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Chapter 10: Manual installation of a new G700 without an S8300
Installation overview
What are the system components
About G700 components
Planning forms that the Project Manager provides
Installing the Gateway Installation Wizard
To obtain and install the GIW software
Setting Up the TFTP Server on Your Laptop or on a Customer PC, if Necessary
Downloading G700 firmware files to your TFTP directory
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Configure the G700
Assigning the IP addresses of the G700 media gateway components
To access the P330 stack processor
To assign the IP address to the P330 stack processor
To establish IP routing for the stack
To check the serial number of the G700 media gateway processor
To assign the IP address to the G700 media gateway processor
To assign the default IP route to the G700 media gateway
To assign IP addresses to the VoIP resources
Checking for IP connections
To run the ping command
Setting up the controller list for the G700
To set the MGP controller list
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Setting the LSP Transition Points
To set LSP transition points
Configuring an X330 Expansion Module (If Necessary)
To configure an X330 Expansion Module
Prepare to install firmware on the G700
Accessing the P330 Stack Processor
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Install New Firmware on the G700 Media Gateway
Manually installing G700 and media modules firmware
Installing New Firmware on the P330 Stack Processor
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To define the network region for the S8300
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To assign the network region to the S8300
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Chapter 11: Manual upgrade of an existing S8300A and G700 to R3.1
About upgrading an existing S8300A to R3.1
Release 3.1 upgrade scenarios
Accessing the Server CD
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Installing TFTP server or obtaining USB CD-ROM drive
Collecting upgrade information
Filling in the EPW, if upgrading from release 1.1
Planning forms provided by the project manager
Getting the serial number of the G700, if necessary
Checking the number of allocated ports
To check the system for the maximum number of ports
Identifying the FTP server for backing up data
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To download a service pack
To upgrade from release 1.2.x or 1.3.0
If using IA770, checking stored messages size, obtaining service pack (or RFU) and language files
Checking the size of stored messages
Completing the RFA process (obtaining license and authentication files)
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Preparing for the upgrade to R3.1 on-site
To access the S8300 using the Maintenance Web Interface
To access the SAT
Checking current software release
To check the current software release
Pre-Upgrade Tasks If the S8300 is the primary controller
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To check for translation corruption
To stop Communication Manager on an LSP
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Getting IA770 data and stopping IA770 (if IA770 is being used)
Creating an IA770 test message
To test IA770 after the migration
To identify other needed languages
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Stopping IA770
Backing up system files
To back up data
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Recording configuration information
To view and record the current configuration data
Upgrading the S8300A
Installing the pre-upgrade software service pack, if necessary
Installing the pre-upgrade service pack
To install the pre-upgrade service pack when the current release is pre-2.0.
To install the pre-upgrade service pack when the current release is 2.x.
Linux migration backup (if current release is 1.2.0 through 1.3.x)
To perform the Linux migration backup
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Replacing the S8300A with the S8300B Media Server
To remove the S8300A and insert the S8300B
Upgrading the S8300B Media Server
Remastering the hard drive and installing the upgrade software
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Verifying software version
To verify the software version
Copying files to the S8300
To copy files to the S8300
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Configuring network parameters
To configure network parameters
Verifying connectivity
To verify connectivity
service pack file from your laptop
Disabling RAM disk on the media server
Reboot the media server
Restoring data
Procedure One: Restoring data backup (if upgrading from a Pre-1.2 release)
To configure the server using the Avaya Installation Wizard
Restart the server
Procedure Two: Restoring data backup (If upgrading from R1.2.x through 2.x)
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Verifying media server configuration
To verify media server configuration
Installing the new license file
To install the new license file, if any
Installing the new authentication file, if any
To install the new authentication file
Saving translations (if not using IA770 and S8300 is not an LSP)
To save translations (S8300 is not LSP, and IA770 is not used)
Verifying operation
To verify operation
Next steps
Upgrade the firmware on the G700 Media Gateway
Manually upgrading G700 firmware
Verifying the contents of the tftpboot directory
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Installing new firmware on the P330 Stack Processor
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Installing new firmware on other G700 media gateways
Installing G700 firmware in a stack configuration
To "session" over to another G700/P330/C360 in a stack
Installing G700 firmware in a remote, no stack configuration
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If using IA770:
Restore AUDIX data
To restore IA770 AUDIX data
To monitor the restore progress
To restart Communication Manager and IA770 Intuity AUDIX
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Installing IA770 service pack (or RFU) files and optional language files, if any
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Complete the upgrade process
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Chapter 12: Manual upgrade of an existing S8300B and G700 to R3.1
Considerations for upgrading the S8300B as a primary controller or as an LSP
The need to restore IP Phone files
Major tasks to upgrade the S8300B to release 3.1 and upgrade the G700 firmware
Getting the serial number of the G700, if necessary
Checking the number of allocated ports
Checking the FTP server for backing up data
Checking the CD for the most recent firmware files
Pre-upgrade service pack (starting from R2.x only)
Post-upgrade service pack
To download service packs to the laptop
Obtaining service pack and language files, if using IA770
Checking for IA770 stored messages size
To check the IA770 stored messages size
Completing the RFA process (obtaining license and password file)
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On-site Preparation for the Upgrade
To access the S8300 using the Maintenance Web interface
To access SAT
Completing pre-upgrade tasks If the target S8300 is the primary
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Saving a copy of the 4600-series phone configuration file, if any
Getting IA770 (AUDIX) Data and Stopping IA770 (if IA770 is being used)
To determine other languages
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Downloading optional language files, if needed
Creating an IA770 test message for the upgrade
To test IA770 after the upgrade
Shutting down IA770
To shut down IA770
Backing up S8300 recovery system files
To back up S8300 recovery system data
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Copying and installing the service pack files to the media server (starting from R2.x only)
To install the pre-upgrade service pack
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To copy license and authentication files to the S8300 hard drive from your laptop
Copying the software and firmware files to the server
To transfer files from the software CD
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Upgrade the S8300
Manually upgrading the S8300
Installing new software
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service pack file from your laptop, if any
To install post-upgrade Communication Manager service pack file from your laptop
Install updated license and authentication files
Test to verify system functionality
Making the upgrade permanent
To make the upgrade permanent
Saving translations (only if new license and/or authentication files installed)
Copying IP Phone firmware to the media server, if necessary
Restoring the 4600-series phone configuration file, if any
Upgrade the G700 Firmware
Manually upgrading G700 firmware
G700 Pre-Upgrade Tasks
G700 Upgrade Tasks
Verifying the contents of the tftpboot directory
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Installing new firmware on the P330 stack processor
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Installing new firmware on other G700 media gateways
Installing G700 firmware in a stack configuration
To "session" over to another G700/P330 in a stack
Installing G700 firmware in a remote, no stack configuration
Installing IA770 service pack (or RFU) files, if any
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Starting IA770 INTUITY AUDIX Messaging
Verifying start up of IA770 INTUITY AUDIX Messaging
Completing the upgrade process
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To re-enable alarm origination
If using IA770, converting switch integration from CWY1 to H.323 (optional)
Chapter 13: Manual upgrade of an existing G700 without an S8300 to R3.1
About the existing G700 upgrade
What are the G700 system components
About system access
Accessing the G700
Direct connections
LAN connections
Setting up the TFTP server on your laptop or on a customer PC, if necessary
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On-site preparation for the upgrade
Accessing the P330 stack processor
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Install new firmware on the G700 Media Gateway
Manually installing G700 and media modules firmware
Installing new firmware on the P330 stack processor
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Appendix A: Technical information
Avaya G700 Media Gateway Technical Specifications
Cabling Equipment
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Appendix B: Information checklists
Installer's Checklist
Serial Number and Login Information
Set-Up for P330 Stack Processor
Set Up for G700 Media Gateway Processor (MGP)
Set Up for VoiP Resources
Set Up for S8300 Media Server
Information checklists
744 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Installation Site Information
Stack Layout
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Appendix C: Equipment list
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Appendix D: Install the Avaya TFTP server
To install the Avaya TFTP server
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Index
Numerical
A
B
C
D
E
F
G
I
K
L
M
N
P
R
S
T
U
V
W
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