Before going to the customer site
Issue 9.1 June 2006 601
Obtaining the static craft password
(Avaya technicians only)
After installing new software and new Authentication file, you will need to use a static craft
password to access the customer’s system. This static password will enable you to log in to the
S8300 with a direct connection to the Services port without the ASG challenge/response. To
obtain the static password, call the ASG Conversant number, 800-248-1234 or 720-444-5557
and follow the prompts to get the password. In addition to your credentials, you will need to
enter the customer’s Product ID or the FL or IL number.
Business Partners must use the dadmin password. Call 877-295-0099 for more information.