Avaya 1230 IP Deskphone User Guide
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Revision history
Revision history
Revision history
Contents
Advanced features
Troubleshooting your Avaya 1230 IP Deskphone
Contents
Welcome
On page 11 shows the key labels
Feature overview
On page 11 shows the Avaya 1230 IP Deskphone
Avaya 1230 IP Deskphone
Regulatory and safety information
Jurisdiction Standard Description
EMC compliance for various jurisdictions Part 2
Other
EMC compliance Part 2
Safety standards
Other
DenAn regulatory notice for Japan
Connecting Power
Connecting to the Local Area Network
Operation
Location
Getting technical support from the Avaya Web site
Customer service
Navigation
Before you begin
Using your Avaya 1230 IP Deskphone
Getting started
Avaya 1230 IP Deskphone controls
Context-sensitive soft keys are below
Using your Avaya 1230 IP Deskphone
Using your Avaya 1230 IP Deskphone
Press the Applications key to access
Using your Avaya 1230 IP Deskphone
Using your Avaya 1230 IP Deskphone
Avaya 1230 IP Deskphone display
Call features and Flexible Feature Codes
License notification
Audio and text message broadcast
Installing your Avaya 1230 IP Deskphone
Connections on the Avaya 1230 IP Deskphone
Connecting the handset
Attaching the foot stand optional
Connecting the headset optional
Connecting AC power optional
Connecting the LAN Ethernet cable
Connecting the PC Ethernet cable
Wall-mounting the IP Deskphone optional
Virtual Office Login
Basic features
Password Admin
Telephone Options
Telephone Options
Telephone Options menu
Language
Options menu
Adjusting volume
Telephone Options, and select Volume adjustment
Telephone Options menu
Adjusting the display screen contrast
Telephone Options, and select Contrast adjustment
Selecting a language
Telephone Options, and select
Configuring a headset
Telephone Options, and select Wired Headset
Selecting date and time format
Telephone Options, and select Date
Selecting a local dialpad tone
Accessing display diagnostics
Telephone Options, and selectDisplay Diagnostics
Telephone Options , and select Local
Viewing IP Deskphone information
Set Info
Performing diagnostics
Telephone Options, and select Local
Configuring Call Log Options
Configuring the Callers List log
Telephone Options , and select Call
Configuring New Call Indication
Incoming Calls option
Log Options
Configuring Preferred Name Match
New call indication Off New call indication On
Preferred name match On Preferred name match Off
Configuring the area codes
Telephone Options, and select Call Log Options
Telephone Options , and select Call
Telephone Options , and select Call
Basic features
Selecting a ring type
Telephone Options, and select Ring
Enabling or disabling Call Timer
Telephone Options, and select Call
Hook default path
Enabling OnHook Default Path
Changing feature key labels
Handsfree Enabled Headset Enabled
Telephone Options, and selectChange Feature Key label
Configuring the name display format
Telephone Options , and selectChange
First name, last name Last name, first name
Configuring Live Dialpad
Telephone Options, and select Name Display Format
Telephone Options , and select Live
Configuring Caller ID display order
Number, name default Name, number
Configuring Normal mode indication
Off
Personal Directory
Advanced features
Electronic Lock
Local Tools menu
Managing your Station Control Password
Assigning an Scpw
Turning Password Protection on or off
Dialpad on
Locking your Avaya 1230 IP Deskphone
Configuring an Electronic Lock on your IP Deskphone
Enable Password Protection Disable Password Protection
Unlocking your Avaya 1230 IP Deskphone
Dial the Electronic Lock Deactivate
Customizing the Personal Directory
Adding an entry
Editing an entry
Deleting an entry
Copying an entry
Searching for an entry
Configuring the Local Tools menu
Key Function
Enter key
Preferences
Contrast
Language
Wired Headset
Wired Headset
Local Diagnostics
Network Configuration
Using Virtual Office
Lock Menu
Logging on to Virtual Office
Virtual soft key
Using Virtual Office on your remote IP Deskphone
Automatic log out from Virtual Office
Using Virtual Office on your office IP Deskphone
Logging off Virtual Office
Emergency calls on your Remote IP Deskphone
Operating your Avaya 1230 IP Deskphone
Using the telephone dialpad
Using the soft keys
Entering and editing text
Making a call
Soft key Description
Using the Callers List
Dialing an entry
Deleting an entry
Using the Redial List
Deleting the entire Callers List
Dialing an entry
Using Off-hook dialing
Deleting the entire Redial List
Using On-hook dialing
Headset key
Using Handsfree dialing
Terminating a handsfree call
Using a headset
Switching from handsfree to handset mode
Switching from handset mode to handsfree
Muting a handsfree call
Searching for a specific number
Using the Corporate Directory
Switching from handsfree to headset
Using the Personal Directory
Making a call using the Corporate Directory
Using Predial
Making a call
Editing a Predial number
Using AutoDial
Using AutoDial to make a call
AutoDial key
Storing an AutoDial number
Displaying an AutoDial number
Activating Ring Again
Using Ring Again
Enter the Ring Again Activate Flexible Feature Code
Calling a Ring Again party after notification
Press the Ring Again Deactivate FFC
Using Last Number Redial
Deactivating Ring Again before notification
Storing a Speed Call number
Using Speed Call
Making a call using Speed Call
Press the System Speed Call
Using System Speed Call
Using HotLine
Controller SScCtl soft key
Using Intercom Calling
Making an intercom call
Managing calls while not on a call
Using Automatic Answerback
Answering a call
Deactivating Automatic Answerback
Using Call Pickup
Activating Automatic Answerback
Answering a call in your own call pickup group
Answering a call in another call pickup group
Enter the Pickup Directory Number
Goodbye key
Using Call Hold
Managing calls during a call
Retrieving a call on hold
Using Call Waiting
Placing a call on hold
Returning to the original call
Transferring a Call
Answering a call during another call
Using Timed Reminder Recall
Transferring a call to a third party
Transfering a call using Timed Reminder Recall
Using Attendant Recall
Using Call Park
Parking a call on the System Park DN
Parking a call on a DN not System Park DN or own DN
Parking a call using the Spre code or FFC
Retrieving a parked call
Recording a Calling Party Caller Number
Displaying call details
Activating Call Forward
Using Call Forward
Managing calls while away from your desk
Call Forward display
Reinstating a Call Forward number
Using Internal Call Forward
Deactivating Call Forward
Reinstating Internal Call Forward number
Forwarding internal calls only
Deactivating Internal Call Forward
Activating Remote Call Forward
Using Remote Call Forward
Dial your Station Control Password. You hear a dial tone
Dial the Remote Call Forward Activate
Deactivating Remote Call Forward
Managing multiparty calls
Using Call Join
Setting up a Conference Call
Key, and use the Corporate Directory
Or Personal Directory , Redial List ,
Viewing active conferees
Using Conferee Selectable Display
Disconnecting a conferee
Conference Count Display returns an
Using Group Call
Calling group members
Call FFC
Answering a group call
Ending a group call
Call Deflect
Using Make Set Busy
Managing calls while busy at work
Activating Make Set Busy
Call Deflect
Entering Automatic Wake-Up call
Configuring Automatic Wake-Up
Hotel applications
Dial the Automatic Wake-Up Request
Cancelling Automatic Wake-Up call
Dial the Automatic Wake-Up Quit FFC
Reading meters
Activating Message Registration
Verifying Automatic Wake-Up call
Dial the Automatic Wake-Up Verify
Changing meter
Entering cleaning status
Using Maid Identification
Resetting a meter to zero
139
Using Room Status
Displaying room status
Changing the status of a room
Using Radio
Paging Features
Using Call Page Connect to make an announcement
Dial the Radio Paging Access FFC
Using Automatic Preselection Meet-Me
Using Automatic Post-selection
Answering a Radio
Dial the Radio Page Answer FFC. You hear the paging tone
Making a voice call
Call Override features
Using Voice Call
Responding to a voice call
Overriding a busy signal
Using Forced Camp-on feature
Using Forced Camp-on
Answering a call camped-on to your extension
Using Enhanced Override
Using AutoDial Transfer
Using Centrex services
Using Centrex or Exchange Line Switchhook Flash
Tracing with the Call Trace key
Miscellaneous call features
Tracing calls
Using Call Trace without a Call Trace key
Charging a call or charging a forced call
Charging a call in progress
Dial the Call Detail Recording FFC
Charging a transferred call to an account
Charging a conference call to an account
Transfer soft key
Using the Buzz signal
Using Record On Demand key
Using Privacy Release
Using External Server Applications
Using Save key
Press the Save key to save the conversation
Troubleshooting your Avaya 1230 IP Deskphone
Virtual Office
Troubleshooting Virtual Office Part 2
Troubleshooting Virtual Office Part 3
Flexible Feature Codes
Voud
Flexible Feature Codes Part 2
Basic features
Avaya 1200 IP Deskphone LCD Expansion Module
Keys and descriptions
LCD Expansion Module 12-key self-labeling
Key or components Description
Feature operation
Quick Reference
Services and Telephone Options menus
Adjust volume
169
Quick Reference 170
Third party terms
Public Domain Notice
GNU
173
174
175
176
177
178
OpenSSL
180
181
Zlib
Curl
Copyright and Permission Notice
Libpng
185
Kernrandom
ConvertUTF
Wchar functions
Libjpeg
190
Sample configuration file
Appendix
False False
193
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197
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False 3600 True False False False
Appendix 200
Terms you should know
202
LCD
204
205
206
Index
208
209
210