Troubleshooting your Avaya 1230 IP Deskphone

Table 10: Troubleshooting Virtual Office (Part 2 of 4)

Displayed

Probable cause

Action

message

 

 

 

 

 

Invalid ID (1)

Incorrect User ID

Enter correct User ID.

 

entered.

 

 

 

 

 

User ID is not in

Notify system

 

Gatekeeper database.

administrator.

 

 

 

Invalid ID (2)

Incorrect User ID

Enter correct User ID.

 

entered.

 

 

 

 

Invalid ID (3)

Incorrect User ID

Enter correct User ID.

 

entered.

 

 

 

 

 

User ID in Gatekeeper

Notify system

 

database points to

administrator.

 

originating Call Server.

 

 

 

 

Locked from

Three failed attempts to

Wait one hour for the

Login

enter the correct

lock to clear

 

Station Control

automatically, or notify

 

Password.

system administrator to

 

 

clear lock.

 

 

 

Permission

Remote IP Deskphone

Notify system

Denied (1)

has no Station Control

administrator.

 

Password.

 

 

 

 

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Avaya NTYS20DC70E6, 1230 manual Troubleshooting Virtual Office Part 2
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1230, NTYS20DC70E6 specifications

The Avaya NTYS20DC70E6,1230 is a cutting-edge IP phone designed for both functionality and ease of use. It’s a part of Avaya's extensive line of communications solutions, catering to businesses that seek efficient and seamless communication tools. This model is specifically geared towards enhancing workplace productivity and connectivity.

One of the prominent features of the Avaya NTYS20DC70E6,1230 is its sleek and modern design. It incorporates a large, intuitive display that provides users with easy access to a multitude of functions. The display not only enhances usability but also presents vital information at a glance, contributing to a smoother user experience.

This phone supports a range of advanced technologies such as Voice over IP (VoIP), ensuring high-quality voice communications over the internet. The integration of VoIP allows for more flexible installations and reduces the need for separate telephony infrastructure, making it a cost-effective solution for enterprises.

The Nortel IP Phone 1230 also boasts multiple programmable keys, enabling users to customize their experience according to their specific needs. This feature permits quick access to essential contacts or frequently used functions, enhancing operational efficiency. Moreover, the phone is equipped with a built-in speakerphone, delivering hands-free convenience during calls.

Another significant characteristic of the NTYS20DC70E6,1230 is its energy-efficient design. The phone adheres to the IEEE 802.3af Power over Ethernet (PoE) standards, minimizing energy consumption while providing the necessary power for its operations. This attribute not only benefits the environment but also reduces operational costs for businesses.

The device supports a variety of audio codecs, ensuring compatibility and optimal sound quality across different networking environments. Additionally, with built-in security features, including encryption protocols, the phone guarantees that sensitive business communications remain private and secure.

In conclusion, the Avaya NTYS20DC70E6,1230 is an impressive addition to any corporate communication toolkit. With its user-friendly interface, advanced VoIP technology, customizable features, and energy efficiency, it stands out as an ideal choice for organizations looking to enhance their communication capabilities. As businesses continue to evolve, tools like the Avaya IP Phone will remain essential in facilitating effective and reliable communication.
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