Customer service

Customer service

Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go to www.avaya.com or go to one of the pages listed in the following sections.

Navigation

•“Getting technical documentation” on page 24

•“Getting product training” on page 24

•“Getting help from a distributor or reseller” on page 24

•“Getting technical support from the Avaya Web site” on page 24

Getting technical documentation

To download and print selected technical publications and release notes directly from the Internet, go to www.avaya.com/support.

Getting product training

Ongoing product training is available. For more information or to register, you can access the Web site at www.avaya.com/support. From this Web site, you can locate the Training contacts link on the left-hand navigation pane.

Getting help from a distributor or reseller

If you purchased a service contract for your Avaya product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

Getting technical support from the Avaya Web site

The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www.avaya.com/support.

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Avaya NTYS20DC70E6, 1230 manual Customer service, Navigation, Getting technical support from the Avaya Web site
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1230, NTYS20DC70E6 specifications

The Avaya NTYS20DC70E6,1230 is a cutting-edge IP phone designed for both functionality and ease of use. It’s a part of Avaya's extensive line of communications solutions, catering to businesses that seek efficient and seamless communication tools. This model is specifically geared towards enhancing workplace productivity and connectivity.

One of the prominent features of the Avaya NTYS20DC70E6,1230 is its sleek and modern design. It incorporates a large, intuitive display that provides users with easy access to a multitude of functions. The display not only enhances usability but also presents vital information at a glance, contributing to a smoother user experience.

This phone supports a range of advanced technologies such as Voice over IP (VoIP), ensuring high-quality voice communications over the internet. The integration of VoIP allows for more flexible installations and reduces the need for separate telephony infrastructure, making it a cost-effective solution for enterprises.

The Nortel IP Phone 1230 also boasts multiple programmable keys, enabling users to customize their experience according to their specific needs. This feature permits quick access to essential contacts or frequently used functions, enhancing operational efficiency. Moreover, the phone is equipped with a built-in speakerphone, delivering hands-free convenience during calls.

Another significant characteristic of the NTYS20DC70E6,1230 is its energy-efficient design. The phone adheres to the IEEE 802.3af Power over Ethernet (PoE) standards, minimizing energy consumption while providing the necessary power for its operations. This attribute not only benefits the environment but also reduces operational costs for businesses.

The device supports a variety of audio codecs, ensuring compatibility and optimal sound quality across different networking environments. Additionally, with built-in security features, including encryption protocols, the phone guarantees that sensitive business communications remain private and secure.

In conclusion, the Avaya NTYS20DC70E6,1230 is an impressive addition to any corporate communication toolkit. With its user-friendly interface, advanced VoIP technology, customizable features, and energy efficiency, it stands out as an ideal choice for organizations looking to enhance their communication capabilities. As businesses continue to evolve, tools like the Avaya IP Phone will remain essential in facilitating effective and reliable communication.
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