March 2004 About this book 7
About this book
Avaya SG5, SG5X, and SG200 is the new name for Avaya VSU5,
VSU5X, and VSU 500 Security Gateways. Our documentation reflects
these new names as of June, 2003.
This guide describes the Avaya SG5, the SG5X, and the SG200 Secu rity
Gateways and how to install and preconfigure these devices. It is
recommended that you read the entire installation guide before installing
the security gateway.

Contacting technical support

Technical support is available to registered users of the Avaya security
gateway products.
Domestic support
•Toll free phone support: (866) 462-8292 (24x7)
•Email: vpnsupport@avaya.com
•Web: http://support.avaya.com
International support
•For regional support numbers, go to http://www.avayanetwork.com/
site/GSO/default.htm