Chapter 3: Basic Operations

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Figure 3.10: Viewer Mouse Session Options Dialog Box

Setting mouse scaling

You can choose among three preconfigured mouse scaling options or set your own custom scaling. The preconfigured settings are: Default (1:1), High (2:1) or Low (1:2). In a 1:1 scaling ratio, every mouse movement on the desktop window will send an equivalent mouse movement to the server. In a 2:1 scaling, the same mouse movement will send a 2X mouse movement. In a 1:2 scaling, the value will be 1/2X.

To set custom mouse scaling:

1.Select Tools - Session Options. The Session Options dialog box appears.

2.Click the Mouse tab.

3.Click the Custom radio button. The X and Y fields become enabled.

4.Type a mouse scaling value in the X and Y fields. For every mouse input, the mouse movements are multiplied by the respective X and Y scaling factors. Valid input ranges are 0.25 to 3.00.

Aligning the mouse or resetting the PS/2 connection

If you find that your mouse or keyboard no longer responds properly, you can align the mouse to re-establish proper tracking or reset the PS/2 connection. Resetting the PS/2 causes the appliance to simulate a mouse and keyboard reconnect at the server as if you had disconnected and then reconnected them. Alignment causes the local cursor to be aligned with the cursor on the remote server.

NOTE: If the server does not support the ability to disconnect and reconnect the mouse (almost all newer PCs do), then the mouse will become disabled and the server will have to be rebooted.