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Avocent AV Works Appendices, Appendix A: Updating AVWorks, To update AVWorks:

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Appendices 65

Appendices

Appendix A: Updating AVWorks

For optimal performance, ensure that you have the latest version of AVWorks available from the Avocent web site.

To update AVWorks:

1.Download the update ﬁle from http://www.avocent.com/support.

2.Double-click on the installer. The installer will check to see if a previous version of AVWorks resides on your system.

3.If no previous version has been detected and a dialog box appears to conﬁrm the upgrade, click Continue.

-or-

If a previous version is detected and a dialog box appears alerting you to another version of the product, click Overwrite to conﬁrm the upgrade. -or-

Click Cancel to exit without upgrading the software.

4.Installation begins. The Program Files, Shortcuts, Environment Variables, and the Registry Entries (on Windows 32 systems), will be installed or will be overwritten with the new ﬁles and settings of the current version.

NOTE: In order for the upgrade detection process to work, you must ﬁrst either reboot or log out. Environment Variables set by the installer are not permanent on Windows 32 platforms or Linux until you have logged out or rebooted the system.

Contents

Page INSTRUCTIONS AVWorks™ Page Table of Contents Page 1 Product Overview Page Chapter 1: Product Overview About AVWorks Features and Benefits Easy to install and configure Powerful customization capabilities Page 2 Installation Page Chapter 2: Installation Getting Started Supplied with AVWorks Supported operating systems PC hardware configuration requirements To install on Microsoft Windows NT, 2000 or XP: To install on Red Hat Linux: 3 Basic Operations Page Chapter 3: Basic Operations Launching AVWorks To launch AVWorks on all Microsoft Windows operating systems: To launch AVWorks on Red Hat Linux (7.1 and 7.2): Navigating AVWorks AVWorks Explorer Window Features Appliance/AVWorks Quick Setup Checklist To set up the AutoView 1000R/2000R: (See the AutoView 1000R/2000R To set up AVWorks: Adding an Appliance To manually add an appliance with an assigned IP address: To manually install a new appliance with no assigned IP address: Page To discover an appliance by IP address: Accessing an Appliance To log into an appliance: Accessing and Managing Your Devices To access a server: To search for a server in the local database: To auto search by typing in the Unit list: Interacting with the server being viewed Viewer Window Features Expanding and refreshing your Video Viewer To align the mouse cursors: To refresh the screen: To enter full screen mode: To exit full screen mode: Adjusting mouse settings Setting mouse scaling To set custom mouse scaling: Aligning the mouse or resetting the PS/2 connection To realign the mouse: To reset the PS/2 connection: Using macros to send keystrokes to a device Sending keystrokes to a device To change the default Macro group: Creating new macros To create a new macro: Page Grouping macros To create a macro group: To add macros to an existing group: To remove macros from an existing group: Changing AVWorks Device Properties To change device properties: Page Accessing a server via a browser window To launch the server URL in a browser window: Organizing Units with the Local Client Database Page Modifying custom field names To modify a custom ﬁeld label: Creating new sites, departments, locations or folders To create a new site, department or location: To create a new folder: Assigning a unit to a site, location or folder To assign a unit to a site, location or folder: To drag and drop a unit into a site, location or folder: Deleting and Renaming To delete an appliance or server: To delete a device type, site, department or folder: To rename a device type, site, department or folder: Customizing the AVWorks Explorer Window Modifying the selected view on startup To modify the selected view on startup: Changing the default browser To change the default browser: Managing Your Local Databases Saving a database To save a database: Exporting a database To export a database: Loading a database To load a database: Page 4 Managing Your Appliance Page Chapter 4: Managing Your Appliance To access the AMP: Viewing and Configuring Appliance Parameters Changing global network and session parameters Setting up user accounts User Access Level Rights To add or modify a user: To delete a user: Viewing the AVRIQ adaptors Enabling and configuring SNMP To conﬁgure general SNMP settings: Enabling individual SNMP traps Viewing server connections Resynchronizing the server listing To resynchronize the server listing: Configuring cascade switches connections To conﬁgure a cascade switch connection: Upgrading Firmware Viewing appliance Version information To upgrade appliance ﬁrmware: To simultaneously upgrade multiple AVRIQ adaptors: To upgrade AVRIQ ﬁrmware individually: Managing User Sessions To disconnect a user session: Rebooting Your Appliance To reboot your appliance: Managing Appliance Configuration Databases To read and save a conﬁguration to a ﬁle from an appliance: To restore a conﬁguration ﬁle to an appliance: Managing User Databases To save a user database from an appliance: To restore a user database ﬁle to an appliance: Changing Appliance Properties To change appliance properties: Changing DirectDraw® support To disable DirectDraw: Adding and Deleting Product Licenses To view licenses: To add a license: To delete a license: Page Appendices Page Appendices Appendix A: Updating AVWorks To update AVWorks: Appendix B: Keyboard and Mouse Shortcuts Divider Pane Keyboard and Mouse Shortcuts Tree View Control Keyboard and Mouse Shortcuts Keyboard and Mouse Operations for the Unit List Page Appendix C: TCP Ports Appendix D: Troubleshooting Manual Video Adjust Dialog Box Options To manually adjust the video quality of the Video Viewer window: Appendix E: Technical Support Page Page LIMITED WARRANTY