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INSTRUCTIONS
AVWorks™
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Table of Contents
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1 Product Overview
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Chapter 1: Product Overview
About AVWorks
Features and Benefits
Easy to install and configure
Powerful customization capabilities
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2 Installation
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Chapter 2: Installation
Getting Started
Supplied with AVWorks
Supported operating systems
PC hardware configuration requirements
To install on Microsoft Windows NT, 2000 or XP:
To install on Red Hat Linux:
3 Basic Operations
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Chapter 3: Basic Operations
Launching AVWorks
To launch AVWorks on all Microsoft Windows operating systems:
To launch AVWorks on Red Hat Linux (7.1 and 7.2):
Navigating AVWorks
AVWorks Explorer Window Features
Appliance/AVWorks Quick Setup Checklist
To set up the AutoView 1000R/2000R: (See the AutoView 1000R/2000R
To set up AVWorks:
Adding an Appliance
To manually add an appliance with an assigned IP address:
To manually install a new appliance with no assigned IP address:
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To discover an appliance by IP address:
Accessing an Appliance
To log into an appliance:
Accessing and Managing Your Devices
To access a server:
To search for a server in the local database:
To auto search by typing in the Unit list:
Interacting with the server being viewed
Viewer Window Features
Expanding and refreshing your Video Viewer
To align the mouse cursors:
To refresh the screen:
To enter full screen mode:
To exit full screen mode:
Adjusting mouse settings
Setting mouse scaling
To set custom mouse scaling:
Aligning the mouse or resetting the PS/2 connection
To realign the mouse:
To reset the PS/2 connection:
Using macros to send keystrokes to a device
Sending keystrokes to a device
To change the default Macro group:
Creating new macros
To create a new macro:
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Grouping macros
To create a macro group:
To add macros to an existing group:
To remove macros from an existing group:
Changing AVWorks Device Properties
To change device properties:
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Accessing a server via a browser window
To launch the server URL in a browser window:
Organizing Units with the Local Client Database
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Modifying custom field names
To modify a custom field label:
Creating new sites, departments, locations or folders
To create a new site, department or location:
To create a new folder:
Assigning a unit to a site, location or folder
To assign a unit to a site, location or folder:
To drag and drop a unit into a site, location or folder:
Deleting and Renaming
To delete an appliance or server:
To delete a device type, site, department or folder:
To rename a device type, site, department or folder:
Customizing the AVWorks Explorer Window
Modifying the selected view on startup
To modify the selected view on startup:
Changing the default browser
To change the default browser:
Managing Your Local Databases
Saving a database
To save a database:
Exporting a database
To export a database:
Loading a database
To load a database:
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4 Managing Your Appliance
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Chapter 4: Managing Your Appliance
To access the AMP:
Viewing and Configuring Appliance Parameters
Changing global network and session parameters
Setting up user accounts
User Access Level Rights
To add or modify a user:
To delete a user:
Viewing the AVRIQ adaptors
Enabling and configuring SNMP
To configure general SNMP settings:
Enabling individual SNMP traps
Viewing server connections
Resynchronizing the server listing
To resynchronize the server listing:
Configuring cascade switches connections
To configure a cascade switch connection:
Upgrading Firmware
Viewing appliance Version information
To upgrade appliance firmware:
To simultaneously upgrade multiple AVRIQ adaptors:
To upgrade AVRIQ firmware individually:
Managing User Sessions
To disconnect a user session:
Rebooting Your Appliance
To reboot your appliance:
Managing Appliance Configuration Databases
To read and save a configuration to a file from an appliance:
To restore a configuration file to an appliance:
Managing User Databases
To save a user database from an appliance:
To restore a user database file to an appliance:
Changing Appliance Properties
To change appliance properties:
Changing DirectDraw® support
To disable DirectDraw:
Adding and Deleting Product Licenses
To view licenses:
To add a license:
To delete a license:
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Appendices
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Appendices
Appendix A: Updating AVWorks
To update AVWorks:
Appendix B: Keyboard and Mouse Shortcuts
Divider Pane Keyboard and Mouse Shortcuts
Tree View Control Keyboard and Mouse Shortcuts
Keyboard and Mouse Operations for the Unit List
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Appendix C: TCP Ports
Appendix D: Troubleshooting
Manual Video Adjust Dialog Box Options
To manually adjust the video quality of the Video Viewer window:
Appendix E: Technical Support
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LIMITED WARRANTY
AVWorks™