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Avocent AV Works Managing User Sessions, To simultaneously upgrade multiple AVRIQ adaptors:, To upgrade AVRIQ ﬁrmware individually:

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Chapter 4: Managing Your Appliance 55

CAUTION: Do not turn off the AutoView 1000R/2000R while it is rebooting.

To simultaneously upgrade multiple AVRIQ adaptors:

1.Click the Tools tab in the AMP. The Tools dialog box appears.

2.Click the Upgrade AVRIQ Firmware button. The Upgrade AVRIQ Firmware dialog box appears.

3.Click the checkboxes in front of each type of AVRIQ adaptor to upgrade.

4.Click Upgrade. The Upgrade button dims. The Status column will display either In Progress or Succeeded, depending on the status of each AVRIQ upgrade. A Firmware upgrade currently in progress message displays until all of the selected AVRIQ adaptor types are upgraded.

5.When complete, a message appears prompting you to conﬁrm the upgrade completion. Once conﬁrmed, the Upgrade button is again enabled.

6.Click Close to exit the Upgrade Firmware window.

To upgrade AVRIQ ﬁrmware individually:

1.Click the Settings tab in the AMP.

2.Click the AVRIQ sub-category under Versions in the left column in the AMP.

3.Select the EID pulldown menu and choose the AVRIQ adaptor for which you would like to view ﬁrmware information. The IDs displayed in the pulldown are a combination of the EID and either the server name or switch name, depending on what is attached to the AVRIQ adaptor. If the AVRIQ is not attached to anything, the pulldown will display None. Once selected, the ﬁrmware information appears in the Information box.

4.Compare it to the Firmware Available box to see the ﬁrmware upgrade available to the AVRIQ adaptor. If the AVRIQ adaptor requires upgrading, click the Load Firmware button.

5.The ﬁrmware upgrade begins. During the upgrade, a progress message is displayed below the Firmware Available box and the Load Firmware button will dim. When the upgrade is ﬁnished, a message appears indicating that the upgrade was successful.

6.Repeat steps 2-5 for each AVRIQ to upgrade.

7.When ﬁnished, click OK.

Managing User Sessions

You may view and disconnect the current active user connections using the Status tab in the AMP. You can view the length of time the users have been connected, the server name or AVRIQ to which they are connected and their system address.

Contents

Page INSTRUCTIONS AVWorks™ Page Table of Contents Page 1 Product Overview Page Chapter 1: Product Overview About AVWorks Features and Benefits Easy to install and configure Powerful customization capabilities Page 2 Installation Page Chapter 2: Installation Getting Started Supplied with AVWorks Supported operating systems PC hardware configuration requirements To install on Microsoft Windows NT, 2000 or XP: To install on Red Hat Linux: 3 Basic Operations Page Chapter 3: Basic Operations Launching AVWorks To launch AVWorks on all Microsoft Windows operating systems: To launch AVWorks on Red Hat Linux (7.1 and 7.2): Navigating AVWorks AVWorks Explorer Window Features Appliance/AVWorks Quick Setup Checklist To set up the AutoView 1000R/2000R: (See the AutoView 1000R/2000R To set up AVWorks: Adding an Appliance To manually add an appliance with an assigned IP address: To manually install a new appliance with no assigned IP address: Page To discover an appliance by IP address: Accessing an Appliance To log into an appliance: Accessing and Managing Your Devices To access a server: To search for a server in the local database: To auto search by typing in the Unit list: Interacting with the server being viewed Viewer Window Features Expanding and refreshing your Video Viewer To align the mouse cursors: To refresh the screen: To enter full screen mode: To exit full screen mode: Adjusting mouse settings Setting mouse scaling To set custom mouse scaling: Aligning the mouse or resetting the PS/2 connection To realign the mouse: To reset the PS/2 connection: Using macros to send keystrokes to a device Sending keystrokes to a device To change the default Macro group: Creating new macros To create a new macro: Page Grouping macros To create a macro group: To add macros to an existing group: To remove macros from an existing group: Changing AVWorks Device Properties To change device properties: Page Accessing a server via a browser window To launch the server URL in a browser window: Organizing Units with the Local Client Database Page Modifying custom field names To modify a custom ﬁeld label: Creating new sites, departments, locations or folders To create a new site, department or location: To create a new folder: Assigning a unit to a site, location or folder To assign a unit to a site, location or folder: To drag and drop a unit into a site, location or folder: Deleting and Renaming To delete an appliance or server: To delete a device type, site, department or folder: To rename a device type, site, department or folder: Customizing the AVWorks Explorer Window Modifying the selected view on startup To modify the selected view on startup: Changing the default browser To change the default browser: Managing Your Local Databases Saving a database To save a database: Exporting a database To export a database: Loading a database To load a database: Page 4 Managing Your Appliance Page Chapter 4: Managing Your Appliance To access the AMP: Viewing and Configuring Appliance Parameters Changing global network and session parameters Setting up user accounts User Access Level Rights To add or modify a user: To delete a user: Viewing the AVRIQ adaptors Enabling and configuring SNMP To conﬁgure general SNMP settings: Enabling individual SNMP traps Viewing server connections Resynchronizing the server listing To resynchronize the server listing: Configuring cascade switches connections To conﬁgure a cascade switch connection: Upgrading Firmware Viewing appliance Version information To upgrade appliance ﬁrmware: To simultaneously upgrade multiple AVRIQ adaptors: To upgrade AVRIQ ﬁrmware individually: Managing User Sessions To disconnect a user session: Rebooting Your Appliance To reboot your appliance: Managing Appliance Configuration Databases To read and save a conﬁguration to a ﬁle from an appliance: To restore a conﬁguration ﬁle to an appliance: Managing User Databases To save a user database from an appliance: To restore a user database ﬁle to an appliance: Changing Appliance Properties To change appliance properties: Changing DirectDraw® support To disable DirectDraw: Adding and Deleting Product Licenses To view licenses: To add a license: To delete a license: Page Appendices Page Appendices Appendix A: Updating AVWorks To update AVWorks: Appendix B: Keyboard and Mouse Shortcuts Divider Pane Keyboard and Mouse Shortcuts Tree View Control Keyboard and Mouse Shortcuts Keyboard and Mouse Operations for the Unit List Page Appendix C: TCP Ports Appendix D: Troubleshooting Manual Video Adjust Dialog Box Options To manually adjust the video quality of the Video Viewer window: Appendix E: Technical Support Page Page LIMITED WARRANTY