36LongView IP KVM Extender Installer/User Guide

No mouse or keyboard operation from peripherals attached to receiver

Ensure that the mouse and keyboard cables are connected to the correct PS/2 or USB ports on the receiver. Match the connector color-codes (green for mouse and purple for keyboard).

Ensure that both of the USB connectors from the transmitter are securely connected to the cor- rect connectors on the remote workstation.

If the remote workstation can provide only one USB port for the transmitter:

Use an external power supply for the transmitter.

Ensure that the transmitter USB cable labeled “2” is attached to the available USB port of the remote workstation.

Ensure that the correct keyboard layout is configured on the remote workstation for the key- board you are using.

Retest the mouse and keyboard by connecting them directly to the remote workstation and rebooting. If one does not function correctly, replace it.

No audio from speakers attached to receiver

Ensure that the audio cable is securely plugged into the line-out port of the remote workstation (should be color-coded green).

Ensure that the speaker cable is securely plugged into the line-out port of the receiver.

Verify that the audio sample rate has not been set to “off” for either the transmitter or the receiver. See Audio Performance Settings on page 26.

Ensure that the same audio sample rate has been set for both the transmitter and the receiver. See Audio Performance Settings on page 26.

Verify that the speakers are turned on.

Retest the speakers by connecting them directly to the remote workstation. If they do not func- tion correctly, replace them.

Poor sound quality from speakers attached to receiver

Ensure that the same audio sample rate has been set for both the transmitter and the receiver. See Audio Performance Settings on page 26.

Poor video quality on monitor attached to receiver

Reset video by pressing <F11>.

Ensure that the video cable from the monitor is securely plugged in to the correct connector on the receiver.

Check the video quality using a different monitor.

Connection to remote workstation is lost

Verify that the network cable is connected to the RJ-45 connector at the rear of the receiver.

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Avocent LongView IP manual No audio from speakers attached to receiver

LongView IP specifications

The Avocent LongView IP is a highly regarded solution for remote access and management of computer systems, designed for IT professionals seeking efficiency and control over their data centers or network environments. This device bridges the gap between remote users and critical infrastructure, enhancing productivity while ensuring robust security measures.

One of the standout features of the Avocent LongView IP is its ability to provide secure IP access to servers and other devices. This is achieved through an intuitive web interface that simplifies user experience, allowing for easy navigation and control. The device supports multiple users and can manage several sessions simultaneously, making it ideal for team environments where collaboration and rapid response to issues are essential.

The LongView IP is built with advanced technologies that facilitate high-quality video output and responsiveness. Users can expect superior resolution, enabling them to manage graphical applications effectively. The device utilizes video compression technologies that guarantee minimal latency during remote sessions, making it a powerful tool for critical operations that require real-time feedback.

Another significant characteristic of the LongView IP is its compatibility with a wide range of operating systems and hardware. This versatility ensures that IT teams can integrate the device into existing frameworks without the need for extensive modifications. Furthermore, the device supports various connection protocols, making it adaptable to many network environments.

Security is paramount in the design of the Avocent LongView IP. The device features strong encryption protocols to protect sensitive data transmitted over networks. Additionally, it offers robust authentication mechanisms, ensuring that only authorized users can gain access to systems. This is particularly important for organizations that handle sensitive information and require stringent compliance protocols.

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In summary, the Avocent LongView IP is a comprehensive solution that combines security, high-performance access, and adaptability. With its array of features and technologies, it is an essential tool for professionals looking to optimize their IT management processes while maintaining control and security over their infrastructure.