Appendices 37
•Verify that the receiver is linked to the network and that it is receiving data. See LED identifi- cation on page 11.
•Verify that the remote workstation is turned on.
•Ensure that both of the USB connectors from the transmitter are securely connected to the cor- rect connectors on the remote workstation.
•Verify that the transmitter is drawing sufficient power from the USB connections on the remote workstation and that it has booted correctly:
•If the green LED on the transmitter is on, the transmitter is drawing sufficient power.
•If the transmitter cannot draw sufficient power from the remote workstation, obtain an external power supply unit for the transmitter from Avocent.
•The transmitter has an internal fan. Verify that the fan is functioning.
•Ping the transmitter from another PC on the network to ensure it is connected.
•Reset the transmitter. See Resetting the LongView IP KVM Extender on page 24.
•Reset the receiver. See Resetting the LongView IP KVM Extender on page 24.
•Verify that the Ethernet network is fully operational.
