42AXIS 207 - Troubleshooting
Problems uploading files |
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Limited space |
| There is only limited space available for the upload of your own files. Try deleting existing |
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| files to free up space. |
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Motion Detection triggers unexpectedly |
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Changes in luminance |
| Motion detection is based upon changes in luminance in the image. This means that if |
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| there are sudden changes in the lighting, motion detection may be triggered mistakenly. |
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| Lower the sensitivity setting to avoid problems with luminance. |
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No audio |
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Incorrect setup |
| Check the sound card in the PC. Ensure that the mute button is not pressed and the volume |
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| settings are correct. |
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Audio volume too low/high |
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Volume settings incorrect |
| The volume of the microphone is either too high or too low. Change the volume for the |
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| microphone in the toolbar on the Live View page. |
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Poor audio quality |
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Too many users |
| Too many users/clients connected to the camera may affect the sound quality adversely. |
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| Try limiting the number of clients allowed to connect under Basic Configuration > Users. |
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CPU overloaded |
| Reduce the number of listeners and viewers and decrease the image resolution and com- |
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| pression. |
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Unsynchronized audio and video |
| It is recommended that the camera's time setting is synchronized with an NTP Server. This |
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| is enabled under System Options > Date & Time. |
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For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup
