AXIS 211M - Troubleshooting
| Faulty power supply. | Check that you are using an AXIS |
The |
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Status indicator LED is flashing red and the camera is inaccessible | ||
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| A firmware upgrade has been inter- | See the Emergency Recovery Procedure above. |
| rupted or the firmware has otherwise |
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| been damaged. |
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Poor quality snapshot images |
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| Screen incorrectly configured on your | In Display Properties, configure your screen to show at least 65000 colors, i.e. at least |
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Browser freezes |
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| Safari or Firefox 1.4 (or later) can | Lower the image resolution. |
| sometimes freeze on a slow computer. |
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Problems uploading files |
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| Limited space. | There is only limited space available for the upload of your own files. Try deleting one |
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| or more existing files, to free up space. |
| Missing images in uploads. | This can occur when trying to use a larger image buffer than is actually available. Try |
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| lowering the frame rate or the upload period. |
| Overlay/Privacy mask is not displayed |
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| Incorrect size or location of overlay or | The overlay or privacy mask may have been positioned incorrectly or wrong resolution |
| privacy mask. | was used while positioning. Refer to the online help for information on the limitations |
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| when using image overlays and privacy masks. |
Motion Detection triggers unexpectedly |
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| Changes in luminance. | Motion detection is based upon changes in luminance in the image. This means that if |
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| there are sudden changes in the lighting, motion detection may be mistakenly trig- |
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| gered. Lower the sensitivity setting to avoid problems with luminance. |
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For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup
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