AXIS 211W - Troubleshooting
Poor quality snapshot images |
| |
|
|
|
| Screen incorrectly configured on your | In Display Properties, configure your screen to show at least 65000 colors, i.e. at least |
| workstation. | |
Browser freezes |
| |
|
|
|
| Safari or Firefox 1.4 (or later) can | Lower the image resolution. |
| sometimes freeze on a slow computer. |
|
Problems uploading files |
| |
|
|
|
| Limited space. | There is only limited space available for the upload of your own files. Try deleting one |
|
| or more existing files, to free up space. |
| Missing images in uploads. | This can occur when trying to use a larger image buffer than is actually available. Try |
|
| lowering the frame rate or the upload period. |
| Overlay/Privacy mask is not displayed |
|
|
|
|
| Incorrect size or location of overlay or | The overlay or privacy mask may have been positioned incorrectly or wrong resolution |
| privacy mask. | was used while positioning. Refer to the online help for information on the limitations |
|
| when using image overlays and privacy masks. |
Motion Detection triggers unexpectedly |
| |
|
|
|
| Changes in luminance. | Motion detection is based upon changes in luminance in the image. This means that if |
|
| there are sudden changes in the lighting, motion detection may be mistakenly trig- |
|
| gered. Lower the sensitivity setting to avoid problems with luminance. |
|
|
|
For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup
44
