AXIS 209FD/FD-R/FD-R M12 36
A firmware upgrade has been inter- rupted or the firmware has otherwise been damaged
No images displayed on web page
See the Emergency Recovery Procedure above.
Problem with AMC. | To enable the updating of video images in Microsoft Internet Explorer, set your browser to allow ActiveX controls. |
(Internet Explorer only) | Also, make sure that AXIS Media Control (AMC) component is installed on your workstation. |
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Installation of additional ActiveX | Configure your camera to use a Java applet for updating the video images under |
component restricted or prohibited | Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for more information. |
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Video/Image problems, general |
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Image too dark or too light | Check the video image settings. See the online help on Video and Image Settings. |
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Missing images in uploads | This can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or |
| the upload period. |
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Slow image update | Configuring, e.g. |
| formance of the camera. |
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Poor performance | Poor performance may be caused by e.g. heavy network traffic, multiple users accessing the unit, low performance |
| clients, use of features such as motion detection or event handling. |
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Poor quality snapshot images |
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Screen incorrectly configured on your workstation
Browser freezes
In Display Properties, configure your screen to show at least 65000 colors, i.e. at least
Netscape 7.x or Mozilla 1.4 (or later) Lower the image resolution. can sometimes freeze on a slow com-
puter
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based upon changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenly. Lower the sensitivity setting to avoid problems with luminance.
For further assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup
