AXIS P5532 PTZ Dome Network Camera
Troubleshooting
No audio
Incorrect setup | Check the sound card in the computer. Ensure that mute is not selected and that the volume |
| settings are correct. |
No audio or very poor audio quality
Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.
Poor audio quality
CPU overloaded | Reduce the number of listeners and viewers. Decrease image resolution and compression. |
Unsynchronized audio and | Synchronize the product’s date and time settings with an NTP server. Go to Setup > System |
video | Options > Date & Time. |
Distorted audio | Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio |
| Settings. |
Feedback loops | Feedback loops might appear in |
| use |
Storage and disk management problems | |
|
|
Video cannot be recorded | Check that the SD card is not write protected (that is, read only). |
SD card cannot be mounted | Reformat the SD card and then click Mount. |
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