No audio, Settings | Axis Communications ptz dome network camera

AXIS P5532 PTZ Dome Network Camera

Troubleshooting

No audio

Incorrect setup	Check the sound card in the computer. Ensure that mute is not selected and that the volume
	settings are correct.

No audio or very poor audio quality

Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.

Poor audio quality

CPU overloaded	Reduce the number of listeners and viewers. Decrease image resolution and compression.
Unsynchronized audio and	Synchronize the product’s date and time settings with an NTP server. Go to Setup > System
video	Options > Date & Time.
Distorted audio	Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio
	Settings.
Feedback loops	Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or
	use half-duplex mode instead.
Storage and disk management problems

Video cannot be recorded	Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted	Reformat the SD card and then click Mount.

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Axis Communications ptz dome network camera user manual No audio, Poor audio quality, Options Date & Time, Settings

Contents

Axis P5532 PTZ Dome Network Camera Liability About this documentIntellectual Property Rights Equipment Modiﬁcations Axis P5532 PTZ Dome Network Camera Table of Contents Performance considerations Symptoms, possible causes and remedial actions Hardware overview ConnectorsHardware overview Color Indication LED indicatorsMidspan LED indicators Accessing the product Accessing the productAccess from a browser Start a browser Internet Explorer, Firefox, Safari Set the root password Access from the InternetNetwork TCP/IP Advanced Click Create self-signed certiﬁcate Controls on the Live View Live View AMC Audio controls Axis Media Control viewer toolbarPTZ Controls Axis P5532 PTZ Dome Network Camera Media streams How to stream H.264Media streams Axis Media Control AMC QuickTimeTM. The following paths can be used Alternative methods of accessing the video stream Java applet supports simplex audio with G.711 encoding Accessing audio streams Basic Setup Setting up the productSetting up the product Video and Audio Video and AudioVideo Stream Pixel Counter Stream Proﬁles Camera SettingsImage 264 Image settings Exposure SettingsImage Appearance White balance Overlay Audio SettingsPrivacy Mask Overlay image G711 G726 Audio Input Audio Output Audio Clips Live View Conﬁg Default viewer for browsersLive View Conﬁg User Deﬁned Links Viewer SettingsOutput Buttons Browser Viewer Description Axis P5532 PTZ Dome Network Camera PTZ Pan Tilt Zoom Preset PositionsPTZ Pan Tilt Zoom Gatekeeper Osdi Zones Guard TourAdvanced Limits Controls Operator Same as administrator but with lower priorityControl Queue Detectors Set up motion detectionDetectors Motion Detection Audio detection Applications Applications Events Events Convert Event Types to Action Rules Setting Up an Action RulePTZ Control Go to Events Action Rules and click Add Schedules RecipientsRecipient Use with action Go to Events Recipients and click Add Go to Events Recurrences and click Add Recurrences Recordings RecordingsRecording List Continuous recording Axis P5532 PTZ Dome Network Camera System Options System OptionsSecurity Users Audio Support Date & TimeIeee Network Basic TCP/IP SettingsIPv4 Address Conﬁguration IPv6 Address Conﬁguration Advanced TCP/IP Settings NAT traversal port mapping for IPv4 Link-Local IPv4 Address Smtp email QoS Quality of Service UPnPTM StorageRTP/H.264 Bonjour Ports & Devices MaintenanceNetwork Share Ports Support Overview SupportSystem Overview Logs & Reports Scripting Reset to factory default settingsFile Upload Plain Conﬁg Function Pin Speciﬁcations Multi-Connector Cable sold separatelyMulti-Connector Cable sold separately Connector DC power input Connection diagram Troubleshooting TroubleshootingEmergency recovery procedure Checking the ﬁrmware Product cannot be accessed from a browser Symptoms, possible causes and remedial actionsProblems setting the IP address Problems with the H.264 format Product is accessible locally but not externally Setup Video & Audio Camera Settings Video and image problems, generalProblems uploading ﬁles No images displayed on web Storage and disk management problems SettingsNo audio Poor audio quality Technical Speciﬁcations Technical Speciﬁcations Memory Power Maintenance Installation aidsConnectors Function/group Speciﬁcations Network Security Performance considerations Ver M1.10 Axis P5532 PTZ Dome Network Camera