HP 8150 DN, 8150 N, 8150 MFP manual Problem Solving 306 Macintosh Problem Solving

Chapter 5 Problem Solving 306

Macintosh Problem Solving (continued)

SituationSolution

Auto Setup did not automatically set up the printer.

!Set up the printer manually by selecting Configure.

!Reinstall the printer software (page 74).

!Select an alternate PPD (page 308).

!The PPD might have been renamed. If so, select the renamed PPD (page 308).

!A network queue might be present.

The printer driver icon does not appear in the Chooser.

Make sure the Apple LaserWriter 8 Chooser extension resides in the Extensions folder. If it is not present anywhere on your system, you can obtain the driver from your Mac OS system software CD, from Apple Computer, Inc., or call HP Customer Care.

The print job is not sent to the desired printer.

Another printer with the same or similar name might have received the print job. Make sure that the printer name matches the name selected in the Chooser (page 308).

Correcting Output Quality Problems