Chapter 5 Problem Solving

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Problems with the Optional Duplex Printing Accessory (continued)

SituationSolution

The file you are trying to print may not have the option to print on both sides of the paper turned on.

Make sure that the option to print on both sides of the paper is configured in the driver.

Type has been specified as labels, transparencies, or envelopes.

!Make sure that the media type can be printed on both sides (see page 118).

!Change the media type to the proper media type for printing on both sides.

Cannot print on both sides of custom-size paper.

If a custom tray is installed, the printer will not duplex custom-size paper from Tray 1 or the custom paper tray.

Correcting Output Quality Problems

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Image 294
HP 8150 DN, 8150 N, 8150 MFP manual SituationSolution