Chapter 5 Problem Solving

293

Problems with the Optional Duplex Printing Accessory

Situation

Solution

 

 

Printer does not

! Print a configuration page (page 314) to ensure that the

recognize the duplexer.

duplexer is installed.

 

! Turn the printer off. Remove and re-install the unit. Turn

 

the printer on.

 

! Make sure that the duplexer has been configured in the

 

printer driver.

Job did not duplex. ! Print a configuration page (page 314) to ensure that the duplexer is installed.

!Make sure the duplexer has been configured in the printer driver.

!Make sure that the software is not overriding the printer driver setting.

Duplexer jams.! Make sure that you are using the supported paper weights and sizes (page 392).

Driver may not be set up to print on both sides of the paper.

Make sure that the option to print on both sides of the paper is properly configured in the driver.

Correcting Output Quality Problems

Page 293
Image 293
HP 8150 MFP, 8150 N, 8150 DN manual Situation Solution