![Troubleshooting](/images/new-backgrounds/77210/7721037x1.webp)
Hot Food Deli Case | Maintenance |
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Troubleshooting
Refer to the table below for troubleshooting information.
Problem | Cause | Possible Solution |
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Electrical | No Power to the case. | Check circuit breaker or fuses at |
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| building power panel. If problem |
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| persists, contact an authorized |
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| BKI service agent for corrective |
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| action. |
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| Power switch is off. | Reset the power switch. |
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No Heat | Power switch if off. | Reset the power switch. |
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| Defective Heating Element. | Contact an authorized BKI service |
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| agent for corrective action. |
| Defective Thermostat. | Contact an authorized BKI service |
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| agent for corrective action. |
| Loose Wire or bad | Contact an authorized BKI service |
| Connection. | agent for corrective action. |
Holding Temperature Not | Case and food pans have | Refer to the preheating section on |
Adequate | not been preheated. | page Error! Bookmark not |
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| defined.. If problem persists, |
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| contact an authorized BKI service |
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| agent for corrective action. |
| One or more heating | Contact an authorized BKI service |
| elements or thermostats not | agent for corrective action. |
| operating properly. |
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| Product is below 160° F | Check product temperature |
| when loaded. | before loading the case. |
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| Loose Wire or bad | Contact an authorized BKI service |
| Connection. | agent for corrective action. |
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