Dymo DiscPainter Printer Status Lights, Ink Level Appears Empty, Printing is Too Light or Dark

PrintingProblems

Printer Status Lights

The Power and Ink LED status lights on top of the printer indicate the current status of the printer.

	Power Light	Ink Status Light	Description
Solid Green		Any state	Ready to print.
Solid Green		Blinking Yellow	Disc printing is finished; remove
			disc from disc tray.
Blinking Green		Blinking Yellow	Wrong or missing media.
			Cover opened during printing.
Solid Red		Blinking Red	Wrong or missing ink cartridge.
Solid Red		Any state	General error.
Any state		Solid Yellow	Ink level is low.
Any state		Solid Red	Change ink cartridge.
Green and Red blinking		Red blinking	Self-test after power is
			connected.

Ink Level Appears Empty

If the Ink Level gauge in the Printer Services dialog box displays 0% (empty), and you believe this is incorrect, the printer may have lost contact with the computer.

To confirm that the ink level is empty

1Disconnect the power cable from the back of the printer and wait a few minutes.

2Remove the print cartridge from the printer and then place it back in the printer (see "Replacing the Inkjet Cartridge" on page 25 for information on removing the print cartridge).

3Connect the power cable and check the ink level again.

Printing is Too Light or Dark

If printing is too light or dark, the ink density setting may be too light or too dark. For Mac OS, see "Controlling Ink Density" on page 10; For Windows, see "Controlling Ink Density" on page 18.

Smudges Appear Outside of Design

Check the printing area defined in your design software. For Mac OS, see "Controlling Disc Settings" on page 11; for Windows, see "Controlling Disc Settings" on page 18.

Ink Pools on Disc

If ink pools on the disc, make sure you are using an inkjet-printable disc. See "About Printable CDs/DVDs" on page 5.

Printing a Self-Test

You can print a self-test pattern on a disc to verify that the printer is functioning correctly. The test pattern printed lets you check for inkjet cartridge nozzles that are plugged or misfiring. If the colors on the test pattern are solid, with no lines or streaks, then the nozzles are working properly.

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