ORDERING PARTS

When Generator repair parts are needed, they may be obtained by calling the Customer Service Department at Baldor Generators or the nearest local office of Baldor Electric Motors, Drives and Generators. Accurate information such as the following will assure that you receive accurate parts for your particular generator:

1.Provide the model of the generator set.

2.Provide the serial number of the generator set.

3.A complete and accurate description of the part along with a part number (if known).

4.Quantity of parts.

NOTE: Engine parts can usually be obtained from a local representative of your engine manufacturer via the information in the engine manufacturer's owner's manual.

Baldor Generators can obtain engine parts for most models if necessary. However we do not stock engine parts nor are we a dealer in engine parts.

SERVICE

Service for your generator set can be obtained from the service department at Baldor Generators by calling 800-872-7697. Please have the following information available prior to contacting the factory:

1.The model of the generator set.

2.The serial number of the generator set.

3.A complete and accurate description of the problem.

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Baldor Automatic Emergency Pow'r Products, AE12 manual Service, Ordering Parts