TROUBLE SHOOTING GUIDE
Symptom | Possible Causes | What to Check | How to Check or Repair | |
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Compressor contactor | Contil circuit wiring | Check for R connection at unit | Run R connection to outdoor unit to power heat | |
does not energize |
| and 24 volt between | pump control. | |
(heating or cooling) |
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Compressor lock out | 1. Check for 24V between | 1. If no voltage between | ||
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| and on again to reset high pressure switch. | ||
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| 2. Check across high | 2. If high pressure switch is open and will not reset, | |
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| pressure switch. | replace high pressure switch. | |
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| Compressor short cycle | Check for 24V between | If no voltage between | |
| protection | and | terminal, and within 10 seconds power should | |
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| control. | appear between | |
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| after 10 seconds. | |
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| Heat pump control | Check all other possible | Replace heat pump control. | |
| defective | causes. Manual |
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| Contactor defective | Check for open or shorted | Replace contactor. | |
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| coil winding. |
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Fan outdoor motor | Motor defective | Check for open or shorted | Replace motor. | |
does not run |
| motor winding. |
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(cooling or heating |
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Motor capacitor defective | Check capacitor rating. | Replace capacitor. | ||
except during defrost) | ||||
| Check for open or shorted |
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| capacitor. |
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| Heat pump control | Check across fan relay on | Replace heat pump control. | |
| defective | heat pump control. |
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Reversing valve does | Reversing volve solenoid | Check for open or shorted | Replace solenoid coil. | |
not energize | coil defective | coil. |
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(heating only) |
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Heat pump control | Check for 24V between | 1. Check control circuit wiring. | ||
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| defective | and | 2. Replace heat pump control | |
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Unit will not go into | Temperature sensor or | Disconnect temperature | 1. If unit goes through defrost cycle, replace | |
defrost | heat pump control | sensor from board and | temperature sensor. | |
(heating only) | defective | jumper across speed up |
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| terminals and sen jump | 2. If unit does not go through defrost cycle, replace | |
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| terminals. This should cause | heat pump control. | |
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| the unit to go through a |
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| defrost cycle within one |
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| minute. |
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Unit will not come out | Temperature sensor or | Jumper across speed up | 1. If unit comes out of defrost cycle, replace | |
of defrost | heat pump control | terminals. This should cause | temperature sensor. | |
(heating only) | defective. | the unit to come out of defrost | 2. If unit does not come out of defrost cycle, | |
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| within one minute. | replace heat pump control. | |
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Manual