If a fault code reappears after following the above advice and clearing the fault code. You should turn the wash program selection knob to the off position. Disconnect the appliance from your mains supply. Then arrange for an engineer to attend the appliance. You should contact the Baumatic Service Department on (0118) 933 6911.

IF AN ENGINEER ATTENDS DURING THE GUARANTEE PERIOD AND FINDS THAT A FAULT HAS BEEN CAUSED BY AN ITEM ON THE ERROR CODE LIST, WHICH COULD HAVE BEEN CLEARED BY THE CUSTOMER. THEN YOU MAY BE LIABLE FOR THE COST OF THE SERVICE CALL.

General troubleshooting

Water under the washing machine

oTighten the drain pump filter.

oCheck the drain and inlet hose and make sure that it is fully tightened.

Washing machine vibrates during the spin cycle

oCheck that the transport locking devices have been removed (see installation instructions).

oMake sure that the washing machine is installed on a flat and level

floor.

oEnsure that all four feet are resting firmly on the floor, by pressing down on each corner and making sure that the appliance is stable.

oIf it is unstable then follow the “Positioning and leveling the appliance” section.

Poor spin results

oClean the drain pump (see “Cleaning the drain pump filter” section).

Water in the detergent dispenser

oAlthough there will be some water residue left in the detergent drawer after a wash cycle has completed. If the drawer is full of water then you may need to clean the detergent drawer.

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Baumatic BWD12.1 General troubleshooting, Water under the washing machine, Washing machine vibrates during the spin cycle