If the device is an EPM 3710 or 3720, check to make sure the device is set to
If the problem is with a Multilin device, make sure the device is not in TEST mode. The PMCS DDE Server does not support TEST mode for any device, as a device in TEST mode will generate invalid data.
If you have completed all of these steps and are still unable to communicate with the device, call the GE Resolution Center at
NetDDE Trouble-Shooting
If you are using NetDDE to share a Server’s data with clients across a network, make sure a share called GE32MODB* GE32MTCP* GE32EIND*) for appropriate Ethernet system) exists in the system and has been trusted with proper parameters. Shares need to be created only once, but each NT user should trust the share explicitly.
Chapter Three offers instructions on setting up shares and trusting shares; see the section entitled NetDDE. If you require further information beyond that provided in Chapter Three, refer to the NetDDE documentation for further information on how to set up shares and trusting a share. Information may also be found in the Microsoft KnowledgeBase by searching for keyword “NetDDE”.
NOTE: Make sure you’re using the version of NetDDE supplied with Microsoft Windows 2000 SP2 Workstation. The PMCS DDE Server does not support other versions of NetDDE.
DDE Server User’s Guide | Chapter Five - Troubleshooting • 57 |
