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What You See | What It Means | What You Should Do | ||||
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| Meter has detected an | Turn the meter off, then on | ||||
| error; accurate result is | using | , then retest. If the | |||
| not possible. | error remains, contact Bayer | ||||
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| Customer Service. | |||
or higher |
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The display | 1. You may have | 1. Press the | button again. | |||
goes blank when | accidentally pressed |
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the meter is | the | button. |
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turned on. | 2. Meter has turned | 2. This is a normal expected action | ||||
| off after 3 minutes | that saves battery life. Press | ||||
| without use or after |
| to turn on again. | |||
| 10 minutes of no use |
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| while waiting for you |
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| to apply blood or |
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| control solution. |
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Meter will not | 1. Battery life has ended. | 1. Replace the battery (see page 35). | ||||
turn on. | 2. Battery holder is | 2. Check the battery and battery | ||||
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| loose or battery is | holder to be sure they are | ||||
| installed with the | tightly in place and correctly | ||||
| + side down. | installed (see page 37). If the | ||||
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| display is still blank, replace the | |||
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| battery (CR2032). | |||
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Meter fails to | 1. Not enough blood in | 1. Discard the used test strip. Retest | ||||
start countdown | test strip. | using a round drop of blood. | ||||
after blood is | 2. There may be debris | 2. Inspect the inside of the meter | ||||
applied. | ||||||
inside the meter. | (see page 34) and remove | |||||
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| debris if present. Retest. | |||
| 3. Meter failure. | 3. Contact Bayer Customer Service. | ||||
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www.BayerDiabetes.com43