Notes on Service
Check the following guide for the possible cause of a problem before contacting service.
| Symptom | Cause | Measure |
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| No power | The power plug is disconnected | Connect the power plug into the wall outlet securely |
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| The TV is not set to receive DVD signal output | Select the appropriate video input mode on the TV so the |
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| picture from the DVD player appears on the TV screen. |
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| No picture |
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| The video cable is not connected securely | Connect the audio cable into the jacks securely. |
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| The audio cable is not connected securely | Connect the audio cable into the jacks securely |
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| No sound | The power of the equipment connected with | Turn on the equipment connected with the audio |
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| the audio cable is turned off. |
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| The setting of output sound type is not correct. | Set the audio setting correctly |
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| The playback | The disc is dirty | Eject the discs and clean it |
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| picture has |
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| occasional | It is in fast forward or fast reverse playback | Sometimes a small amount of picture distortion may |
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| distortion |
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Brightness is | The copy protection effect. | Connect the DVD player to the TV directly |
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unstable or noises |
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are produced on |
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playback pictures |
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| No disc is inserted | Insert a disc |
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| An unplayback disc is inserted | Insert a disc(Check the disc type and color system.) |
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| The DVD player | The disc is placed upside down. | Place the disc on the disc tray correctly inside the guide |
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| The disc is not placed within the guide. | Place the disc on the disc tray correctly inside the guide. |
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| does not start |
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| playback |
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| The disc is dirty | Clean the disc |
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| A menu is on the TV screen. | Press the SETUP button to turn off the menu screen |
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| The parental lock function is set. | Cancel the parental lock function or change the parental |
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| lock level. |
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| Buttons do not | Power supply fluctuations or other abnormalities | Turn the power on or off with the POWER button. Or |
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| work. | such as static electricity may interrupt correct | disconnect the power plug and insert it into the wall |
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| operations. | outlet again. |
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| The remote control is not pointed at the remote | Point the remote control at the remote sensor of the DVD |
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| The remote | sensor of the DVD player. | player. |
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| control does not |
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| The remote control is too far from the DVD | Operate the remote control within about 7m |
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| work properly. | player. |
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| The batteries in the remote control are | Replace the batteries with new ones. |
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| exhausted. |
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