Technical Support | Belkin F5D8233-4 guide

Troubleshooting

Technical Support

You can find technical support information at http://www.belkin.com/ networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call:

US: 877-736-5771 310-898-1100 ext. 2263

UK: 0845 607 77 87

Australia: 1800 235 546

New Zealand: 0800 235 546

Singapore: 800 616 1790

Europe: www.belkin.com/support

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Belkin F5D8233-4 user manual Technical Support, US 877-736-5771 310-898-1100 ext

Contents

Wireless Router Page Table of Contents Introduction Advantages of a Wireless Network Revolutionary N Wireless Technology with Mimo N Mimo Placement of your N Wireless Router Important Factors for Placement and SetupRouter Placement Choose the Quietest Channel for your Wireless Network Avoid Obstacles and InterferenceCordless Phones Secure Connections, VPNs, and AOL US 877-736-5771 310-898-1100 ext Product Overview Universal Plug and Play UPnP Integrated 10/100 4-Port SwitchBuilt-In Dynamic Host Configuration Protocol Dhcp Setup Assistant MAC Address Filtering Integrated N Wireless Access Point System Requirements Package ContentsSetup Assistant Software System Requirements Knowing your Router Wireless Security Wireless-Computer StatusWired-Computer Status Router/Power Status Modem StatusInternet Status Connection to Modem Yellow Push Button White Connections to Wired Computers Gray Power Jack Black Reset Button RedResetting the Router Ii. Restoring the Factory Defaults Connecting and Configuring your Router Ethernet USB Setup AssistantModem Requirements Hardware Connections Follow the Quick Installation Guide QIG Set Up the Router Run the Setup Assistant Software Connecting and Configuring your Router Checking Settings Confirmation ScreenProgress Screen Connecting and Configuring your Router Requesting Internet Account Info if needed Troubleshooting Connecting and Configuring your Router Hardware Connections Follow Quick Installation Guide QIG Alternate Setup Method Logging into the Router Logging out of the RouterUnderstanding the Web-Based Advanced User Interface Help Button Login/Logout ButtonQuick-Navigation Links Home Button Features Internet-Status IndicatorLAN Settings Internet Settings Alternate Setup Method Setting your Connection Type Change WAN MAC Address Host Name IP Address Subnet MaskISP Gateway Address Setting your ISP Connection Type to PPPoE MTU PasswordService Name User Name My IP Address Pptp PasswordService IP Address Pptp Account My Subnet Mask Default Gateway Select your State Setting Custom Domain Name Server DNS Settings User Decide Login Server Manually Configuring your WAN Media Access Controller MAC Address Cloning your MAC AddressEntering a Specific MAC Address Viewing the LAN Settings Using the Web-Based Advanced User Interface Changing LAN Settings Using the Web-Based Advanced User Interface Local Domain Name Dhcp ServerIP Pool Lease Time Viewing the Dhcp Client List Configuring the Wireless Network Settings Changing the Wireless Network Name Ssid Changing the Wireless Channel Using the Wireless Mode SwitchExtension Channel Using the Bandwidth Switch 20MHz only20MHz/40MHz Auto Using the Broadcast Ssid Feature Protected Mode Switch 802.11e/WMM QoS SwitchChanging the Wireless Security Settings WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSK Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up a Deny Access List Setting up an Allow Access List Configuring the Firewall Configuring Internal Forwarding Settings Manually Entering Settings into the Virtual ServerChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Update Client Using Dynamic DNS Blocking an Icmp Ping Utilities Restarting the Router Restarting the Router to Restore Normal Operation Restoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the Firmware Downloading a New Version of Firmware Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Enabling Remote Management Setting the Time and Time Zone Enabling/Disabling NAT Network Address Translation Enabling/Disabling UPnP Enabling/Disabling Auto Firmware Update Manually Configuring Network Settings in Mac OS up to Manually Configuring Network Settings Manually Configuring Network Adapters in Mac OS Manually Configuring Network Settings Section Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Microsoft Internet Explorer 4.0 or Higher Recommended Web Browser Settings Netscape Navigator 4.0 or Higher Troubleshooting Setup Assistant CD does not automatically startSetup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Section Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA/WPA2? Troubleshooting XP WPA What’s the difference between 802.11g and draft 802.11n? Belkin Wireless Comparison Chart Technical Support Information FCC StatementFederal Communications Commission Notice Canada-Industry Canada IC Modifications What the period of coverage is What will we do to correct problems?What is not covered by this warranty? How to get service How state law relates to the warranty Wireless Router