Troubleshooting

point). Please see the section titled “Placement of your Wireless Networking Hardware for Optimal Performance” in this manual.

If issues persist even at close range, please contact Belkin Technical Support.

Why are there two wireless utilities in my system tray? Which one should I use?

There are several features and advantages to using the Belkin Wireless Networking Utility over the Windows XP Wireless Zero Configuration utility. We offer a site survey, detailed link information, and adapter diagnosis, to name a few.

It’s essential to know which utility is managing your adapter. We recommend using the Belkin Wireless Networking Utility. To use the Belkin Wireless Networking Utility, follow the steps below:

Step 1 Right-click on the network status icon in the system tray and select “View Available Wireless Networks”.

Step 2 Click on the “Advanced” button in the lower left-hand corner of the “Available Wireless Networks” window.

Step 3 From the “Advanced” tab, uncheck “Use Windows to configure my wireless network”. Once the box is unchecked, click “OK” to close the window.

You are now using the Belkin Wireless Networking Utility to configure the Card.

The Card is not detected by operating system.

The Card is not recognized by your desktop computer.

The “New Hardware Wizard” does not appear when booting up the computer.

Receive Microsoft Error Code: 10

Receive Microsoft Error Code: 0

If the “New Hardware Wizard” does not appear, or you receive any of the above error codes, please attempt the following troubleshooting steps:

1. Remove the screws behind your computer case that secure the computer cover and remove cover.

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Belkin F5D9000 user manual Card is not detected by operating system